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News Release: 102 companies participate in change management study. Project teams share lessons in managing change and building great executive sponsorship - More information.
People and Culture
[BPR] The People Side of Business Reengineering: The Key Success Element
[BPR] Change Management Roles of Executive Sponsors by Project Phase
Balancing
Work And Family
Short-sighted nature of BPR initiatives has been often criticized
because of their key emphasis on restructuring and downsizing [read 'dumbsizing'].
http://www.businessweek.com/1996/38/b34931.htm
Business Process Reengineering
A review of diverse perspectives on BPR and argument for the 'humanistic' approach to
business transformation.
http://mijuno.larc.nasa.gov/dfc/bpre.html
Business
Process Reengineering (BPR) Fundamentals
Business Process Reengineering and Organizational Change - One of
the most often sited reasons why many reengineering projects do not achieve the level of
success the organization expects deals with the issue of organization culture change.
http://www.dtic.mil/c3i/bprcd/7223c7.htm
Business Process Re-engineering -
the Human Issues
http://bprc.warwick.ac.uk/forum4.html
Business Processes - A Natural
Approach
Discussing the "natural system" aspect of BPR. Focus on the non-linear,
people-related aspects drawing on the science of complexity.
http://bprc.warwick.ac.uk/forum1.html
Human and Organisational Aspects of
Business Process Reengineering
"The principal aim was to gather and collate information from the literature and from
leading researchers, consultants and practitioners with the objective of identifying and
delineating the major human and organisational aspects of Business Process
Management."
http://bprc.warwick.ac.uk/hum-rep.html
Improvisational
Model for Change Management: The Case of Groupware Technologies
Wanda J. Orlikowski * J. Debra Hofman Similarly, a model for
managing technological change recognizes the need to improvise in response to unexpected
opportunities.
http://web.mit.edu/smr-online/past/1997/smr3821.html
Preserving
Employee Morale during Downsizing
Karen E. Mishra * Gretchen M. Spreitzer * Aneil K.Mishra As
companies continue to downsize, they need to consider how to maintain their
employees…
http://web.mit.edu/smr-online/past/1998/smr3927.html
Re-engineering
the Human System: A New Model of Personal and Organizational Intelligence, Part 1
http://www.webcom.com/%7Ehrtmath/IHM/Articles/Reengineer1.html
Learning Center sites
BPR Online Learning Center
Human Resources Learning Center
Call Center Network
Marketing Online Learning
Center
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