Reengineering tutorials | Best Practices | Bookstore | Yellow Pages | Articles

Best Practices in Business Process Reengineering - Benchmarking Report

---

In addition to viewing online, you can request information via   Mail  or   Fax

"This report strikes a rare and ideal balance between being thorough, yet concise. Practitioners and lay-people alike can literally use it as a checklist to guide successful projects (or as a diagnostic tool for failing ones!)" Shannon L. Pepsi-Cola Company

 

Report Overview

Two hundred forty eight companies from 44 countries participated in the 1998-1999 Reengineering Best Practices study, and contributed lessons learned from their projects.Topics covered in the study report include:

• top-10 success factors for reengineering teams

• how to select a reengineering methodology

• tools used by companies during their reengineering process

• engaging top management

• the top-10 biggest management mistakes

• how to select an effective team

• business case criteria - how to get project funding approval

• effective change management and communication  techniques

• most important steps in business process reengineering

• roles of consultants - and how to select them

The types of industries represented include manufacturing, customer service, education, health care, R&D, government and distribution.  The report also provides information on what processes are being reengineered, and what processes are targeted for reengineering in the future.

 

Table of contents

  Order report

---

Request form for executive summary and report highlights

Name:

E-Mail Address:

To request a free executive summary or template information, please check the items you want and provide your address below.

Reengineering Best Practices Study (246 companies)
Change Management Best Practices Study (102 companies)
Information on BPR templates and toolkits

Company/Org:  
     

Street1:      


Street2:      


City:         


State/Province:        


Zip/Country Code:          


Country: