Best Practices for Reengineering and Business Process Design Teams

ProSci is delighted to announce the completion of the 1999 Benchmarking Study on Best Practices for Reengineering and Business Process Design Teams. 248 companies from 44 countries participated in the study, and share their experiences and lessons-learned. Topics covered in the study report include:

• the critical role of top management
• reengineering methodologies
• tools used by companies during their process
• business case criteria
• effective change management techniques
• communication methods used by participants
• the most important steps in the process
• the top-10 contributors to effective teams
• roles of consultants
• benefits and results
• lessons learned from their project experiences (must do, must not do, would do differently next time)

The types of industries represented include manufacturing, customer service, education, health care, R&D, government and distribution.

To receive a free copy of the executive summary, complete the request form below. The complete study report can be ordered for $115.

• FAX orders to 970-669-7005 (click here for a fax order form)
  
• Phone orders: 800-700-2831 or 970-203-9332

Students and educational institutions can order the study at a discount based on the quantity ordered.

Best practices report highlights request form