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Table of Contents

1. Business Case Preparation
2. Cost and Benefit Analysis
3. Business Case Template

Section 1 - Business Case Preparation

• Situational (current state) assessment and problem statement

• Project description

• Solution description

• Cost and benefit analysis

• Implementation timeline

• Critical assumptions and risk assessment

• Conclusions and recommendations

• Guidelines for preparing the executive summary

   

Section 2 - Cost and Benefit Analysis

• How to use this worksheet

To identify benefits

To identify costs

• Rules for quantifying costs and benefits

• Project costs

Cost checklist

Cost identification process

Cost identification conclusion

• Overview of benefits

Introduction

Types of benefits

Overview of operational savings

Overview of improvements in customer satisfaction

Overview of improvements to market share and revenue

Overview of improvements to employee satisfaction

• Identification of benefits

Step by step identification of benefits

Benefit questions for your project

Concluding benefit identification

• Quantifying the benefits

Reasons for quantifying benefits

Resistance to business case calculations

Focus on activity not headcount

Activity based costing

Cost elements for an activity

Activity based costing step by step process

Overview of the "business as usual" scenario

• Cost and benefit conclusion

Section 3 - Business case template and outline

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