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BPR (Business Process Reengineering) Books

Best Practices In Reengineering
What Works And What Doesn't In The Reengineering Process

McGraw-Hill, New York, NY, 1995 by David K. Carr and Henry J. Johansson,
Coopers and Lybrand; Book Review Only
http://www.phoenix.ca/bpr/bpr/Articles/besprac.html

Business in the Information Age: Heading for New Processes
H. Österle, Director of the Institute for Information Management at the University
of St. Gallen, English and German versions; on line abstract and ordering information
http://www-iwi.unisg.ch/iwi2/be/book.html

Change Management Toolkit for Reengineering, The
Gary Skarke, Bill Rogers, Dutch Holland and Diane Landon; consultants with the firm of
Holland & Davis, Inc; online overview and ordering information
http://www.sccsi.com/Reengineering/toolkit.html

Eating The Chocolate Elephant
Take Charge Of Change Through Total Process Management,

Micrografx, Inc., Richardson, Texas, 1994 by Mark D. Youngblood. Book Review only
http://www.phoenix.ca/bpr/bpr/Articles/chocelephant.html

FEA (Functional Economic Analysis) Guidebook (CIM)
Department of Defense; business case analysis approach for evaluating process
improvement initiatives and alternatives; on line text
http://www.dtic.dla.mil/c3i/bprcd/0024.html

Framework For Managing Process Improvement
DoD; 12/15/94; provides an overview and approach to process improvement with relation
to continuous process improvement, process re-design and business process reengineering; on line text
http://www.dtic.dla.mil/c3i/bprcd/3003.html

New Tools For New Times: The Workflow Paradigm, Second Edition
WARIA Book Review on line
http://www.waria.com/waria/fischer.html

Process Innovation: Reengineering Work Through Information Technology
Thomas Davenport; Harvard Business School Press; book review only
http://www.dtic.dla.mil/c3i/bprcd/3008.html

Reengineering for Results: Keys To Success From Government Experience
Dr. Sharon L. Caudle; National Academy of Public Administration; Aug 94; on line text
http://www.dtic.dla.mil/c3i/bprcd/3002.html

Reengineering Revolution, A Handbook (The)
HarperCollins Publishers, Inc. , New York, 1995, Michael Hammer and Steven A. Stanton; Book Review Only
http://www.phoenix.ca/bpr/bpr/Articles/reenrev.html

Reengineering the Corporation: A Manifesto For Business Revolution
Michael Hammer and James Champy; HarperCollins; Book Review
http://www.dtic.dla.mil/c3i/bprcd/3009.html

State of the Art des Business Process Redesign
a new publication by T. Hess and L. Brecht about Business Process Redesign; summary in German only
http://www-iwi.unisg.ch/iwi2/cc/pro/statebpr.html

Wensley Book reviews
(wensle@fmgmt.mgmt.utoronto.ca)

http://www.mgmt.utoronto.ca/~wensle/reviews/revindx.htm

Winning With Quality: Applying Quality Principles In Product Development
John W. Wesner, Jeffrey M. Hiatt, and David C. Trimble; authors go beyond theory into
real-life application of quality concepts (TQM) and process improvement (BPR) in product development.
http://aw.com/cp/wesner-etal.html

BPR and Strategic Planning Books

Benchmarking Project Book
Companion to DoD course AMEC 288; Chapter 3 Introduction to Strategic Planning [Topic: Strategic & Business Planning]
http://www.dtic.dla.mil/c3i/bprcd/0113c3.html

Competing for the Future
Gary Hamel and C.K. Prahalad; book review and ordering info.
http://rosy.harvard.edu/Web/hbsshow/hbspress/books/cff/PRESS.HTM

Total Quality Management Books

Business Process Improvement
The Breakthrough Strategy For Total Quality, Productivity, And Competitiveness
H. James Harrington; Book Summary
http://www.dtic.dla.mil/c3i/bprcd/3011.html

CIM (Corporate Information Management) Process Improvement Methodology
For Dod Functional Managers; Department of Defense; on line text
http://www.dtic.dla.mil/c3i/bprcd/3001.html

Deming Management Method, The
Mary Walton; Perigee Books, Book review
http://www.dtic.dla.mil/c3i/bprcd/3013.html

Eating The Chocolate Elephant
Take Charge Of Change Through Total Process Management
Micrografx, Inc., Richardson, Texas, 1994 by Mark D. Youngblood. Book Review only
http://www.phoenix.ca/bpr/bpr/Articles/chocelephant.html

FEA (Functional Economic Analysis) Guidebook (CIM)
Department of Defense; business case analysis approach for evaluating process improvement
initiatives and alternatives; on line text
http://www.dtic.dla.mil/c3i/bprcd/0024.html

Framework For Managing Process Improvement
DoD; 12/15/94; provides an overview and approach to process improvement with relation to
continuous process improvement, process re-design and business process reengineering; on line text
http://www.dtic.dla.mil/c3i/bprcd/3003.html

Functional Process Simulation - A Guidebook
CIMCD; Dec 93; companion to CIM (Corporate Information Management) PROCESS IMPROVEMENT
METHODOLOGY FOR DoD FUNCTIONAL MANAGERS; on line text
http://www.dtic.dla.mil/c3i/bprcd/0062d.html

Winning With Quality: Applying Quality Principles In Product Development
John W. Wesner, Jeffrey M. Hiatt, and David C. Trimble; authors go beyond theory into
the real-life application of quality concepts, process improvement and BPR in product development.
http://aw.com/cp/wesner-etal.html


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