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Research has been the core of Prosci’s business since our inception in 1994. By studying what change leaders are doing that works well, does not work well and how to implement change most effectively, we can derive best practices and create repeatable, scalable ways to manage the people side of change. All of Prosci’s models, tools and training programs have been derived from this best practice research to put the experience of thousands of practitioners at your fingertips.

Future Research

We are currently analyzing data for two new research reports:

  • Managing Resistance
  • Sustaining Desired Project Outcomes

We estimate the final research findings will be published at the end of 2018.


Recently published research reports

Research Reports
What’s it about?

Where to find the research


Applications of ADKARHow the Prosci ADKAR Model is used to successfully manage change with individuals and organizationsDownload all seven of the free research deep dives on the Prosci blog.2017
Change Management and AgileIn this study, we explore how to effectively manage the change of moving to an Agile development approach, along with how to manage the people side of change effectively in an Agile development setting

Download the free Executive Summary.

Purchase the full research report.

Best Practices
in Change Management

In this general study, we continue to explore and validate the most critical core research in the change management discipline

Download the free Executive Summary.

Purchase the full research report.


Best Practices Studies

Since 1998, Prosci has conducted ten benchmarking studies and collected extensive data from more than 6,000 research participants to uncover best practices in the field of change management. Prosci’s 2017 study was conducted in March 2017 and included collecting and analyzing data from 3,000 participants. The data from this study and Prosci’s previous nine studies is available in a compendium report, Best Practices in Change Management – 2018 Edition

Our Research Process

Prosci research participants by region - 2016

Study development

For the 2017 study, Prosci’s research team established a set of over 350 comprehensive questions, addressing both broad and specific concepts in change management to uncover real-world experiences and best practices. In addition to longitudinal questions asked in each study and topics revisited from earlier studies, the question set incorporated topics on recent innovation, current trends and other major areas of interest in the field of change management.

Prosci research process

Data collection

To solicit participation in the study, Prosci sent a public announcement through thousands of online media outlets. Additionally, 90,000 members of Prosci’s Change Management Learning Center were invited to participate. Participants reported on a major change initiative either ongoing at the time of the study or recently completed. Responses were submitted electronically to a secure database. Generally, participants were fulfilling at least one of the following roles on their change initiatives:

  • Change sponsor or top-level manager
  • Change management team member or leader
  • Project manager, project team member or project leader
  • Consultant acting as an advisor or team member

Analysis and reporting

Analysis and reporting are the most intensive phases of Prosci’s research cycle. As soon as the data collection period ended for the 2017 study, Prosci’s team of research analysts began evaluating the responses, which consisted of more than 400,000 cells of both quantitative and qualitative data. Our analysts used statistical calculations to draw findings from quantitative data. They also carefully reviewed and studied the qualitative data, following a robust process of pattern analysis to identify trends in the written responses. All top findings were reported through concise summaries, which were then compiled and structured to become part of the compendium report, Best Practices in Change Management – 2018 Edition