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The Project Change Triangle (PCT) has three corners that reflect the critical elements necessary in times of change:

  • Leadership/Sponsorship: governance, strategy and direction
  • Project Management: the technical side of change
  • Change Management: the people side of change

Project Change Triangle Model

If a project is missing any of the three components, it will struggle or fail. Below are ten questions from the PCT Assessment for each of the three corners of the triangle that enable you to evaluate the health of a particular project or initiative.

Attributes of the Prosci PCT Assessment

The PCT Assessment is comprised of ten attributes for each of the three corners of the triangle model. Calculate your scores for leadership/sponsorship, project management and change management below. 

Scoring for the PCT Assessment

Each of the questions below should be scored 1 to 3 on the following scale:

  • 1 = Inadequate. A score of a 1 means that your project fails to meet the qualities described in the statement
  • 2 = Adequate. A score of a 2 means that your project meets the qualities described in the statement, however this is not viewed as a strength of the project
  • 3 = Exceptional. A score of a 3 means that not only do the qualities exist for your project but they are also considered a strength or asset to the overall project

Leadership/Sponsorship

1. The change has an executive sponsor

2. The executive sponsor has the necessary authority over the people, processes and systems to authorize and fund the change

3. The executive sponsor is willing and able to build a sponsorship coalition for the change, and is able to manage resistance from other managers and supervisors

4. The executive sponsor will actively and visibly participate with the project team throughout the entire project

5. The executive sponsor will resolve issues and make decisions relating to the project schedule, scope and resources

6. The executive sponsor can build awareness of the need for the change (why the change is happening) directly with employees

7. The organization has a clearly defined vision and strategy

8. This change is aligned with the strategy and vision for the organization

9. Priorities have been set and communicated regarding this change and other competing initiatives

10. The sponsor will visibly reinforce the change and celebrate successes with the team and the organization

Leadership/sponsorship total score:  

Project Management

1. The change is clearly defined, including what the change will look like and who is impacted by the change

2. The project has a clearly defined scope

3. The project has specific objectives that define success

4. Project milestones have been identified and a project schedule has been created

5. A project manager has been assigned to manage the project resources and tasks

6. A work breakdown structure has been completed and deliverables have been identified

7. Resources for the project team have been identified and acquired based on the work breakdown structure

8. Periodic meetings are scheduled with the project team to track progress and resolve issues

9. The executive sponsor is readily available to work on issues that impact dates, scope or resources

10. The project plan has been integrated with the change management plan

Project management total score:  

Change Management

1. A structured change management approach is being applied to the project

2. An assessment of the change and its impact on the organization has been completed

3. An assessment of the organization's readiness for change has been completed

4. Anticipated areas of resistance have been identified and special tactics have been developed

5. A change management strategy, including the necessary sponsorship model and change management team model, has been created

6. Change management team members have been identified and trained

7. An assessment of the strength of the sponsorship coalition has been conducted

8. Change management plans, including communications, sponsorship, coaching, training and resistance management plans, have been created

9. Feedback processes have been established to gather information from employees to determine how effectively the change is adopted

10. Resistance to change is managed effectively and change successes are celebrated, both in private and in public

Change management total score:  

Assessment Score Interpretation

25 - 30

This factor is a strength of the project and should be leveraged.

20 - 24

This factor is a risk or alert for the project. While many of the scores are satisfactory, there are some areas that need improvement.

under 20

This factor is in jeopardy. Specific action plans are required to improve this area.

 

Plotting your PCT Assessment Profile

The results of the Prosci PCT Assessment show the PCT Model profile for a given project or initiative. The simple calculator in this tutorial does not plot your scores for you, but Prosci's PCT Analyzer generates the resulting graph as well as a color-coded representation of your scores.

project health leadership, project management and change management scores

5 Example PCT Profiles

The shape of the PCT profile created above can provide some insights into the performance of the project and which areas need attention, resources and focus. Below are five examples of possible PCT profiles, along with the scores that resulted in that profile and a color-coded triangle that indicates strengths, alerts and jeopardy areas.

1. Low change management score

project health score low change management

  • Leadership/sponsorship: 28 
  • Project management: 26
  • Change management: 14

 2. Low project management and change management scores

project health score low change management and project management

  • Leadership/sponsorship: 27 
  • Project management: 13
  • Change management: 11

3. Low leadership/sponsorship and project management scores

project health score low leadership sponsorship and change management

  • Leadership/sponsorship: 16
  • Project management: 28
  • Change management: 13

4. Low leadership/sponsorship score

project health score low leadership and sponsorship

  • Leadership/sponsorship: 13
  • Project management: 26
  • Change management: 24

5. Overall low scores

 project health overall low score

  • Leadership/sponsorship: 13
  • Project management: 12
  • Change management: 11