License Admin: Managing Portal Users and Tool Access

Topics Covered:

• User resources vs. assignable tools
• Removing tools from users 
• Removing Users that have left the Organization 

What do users automatically see? 

Based on the license type, the following resources will be immediately visible to Users logging in.  

If you ever need additional tools to be activated automatically as part of the profile, please connect with support@prosci.com   

ADKAR Enablement License Holders: 

• N/A- no resources are part of license but can setup tools to auto-assign for new and existing users 

OCC License Holders: 

1. Change Management Blueprint

ECM License Holders: 

1. Business Case for CM Template 
2. Change Management Blueprint
3. Prosci Change Scorecard 

How do I remove tools for a group of people? 

Remove tools from an individual User 

1. Under your “Manage Users”, find the profile of the individual and select “Edit” 
2. Uncheck the tool and hit “Submit” 

Remove tools from multiple Users via batch upload 

1. From the batch upload screen, select the tool you want to remove and download the CSV Template 

Someone left our organization, how to do I remove their profile access? 

1. Under “My Account”, select “Manage Organization” 
2. Find the user that you need to remove and select “Edit” 
3. Scroll to the very bottom and select “Delete Portal Profile”  

Note: If this User was a License Admin, please connect with support@prosci.com to remove their admin access and profile.

If you have a list of Users to remove, support@prosci.com can assist further.