One of my secret weapons to improve organizational outcomes as a Change Advisor is data. As part of our role as change practitioners, we regularly assess, measure and track progress through various data points. But for me, the need for data starts earlier than that as I build commitment and support for change management on projects, help others understand change management, and much more.
The Value of Data in Change Management
Prosci’s biennial Best Practices in Change Management benchmarking research shares what others in the discipline are doing, the challenges they’re facing, and the successes they’re achieving. The rigor behind the data also helps make change management less “soft,”...