Using the ADKAR Model to Facilitate Individual Change

Change practitioners have long recognized that people managers are essential to success with change management work. They support effective communications, developing a common language for change, helping people on the front lines of an organization adopt and use changes, and more. The Prosci ADKAR Model offers a simple yet powerful framework for managing these and other aspects of change at the individual level. Get deep insights and data about Applications of ADKAR, along with Prosci's entire research library, when you subscribe to Research Hub. The ADKAR Model and Communication For more than 20 years, our research study participants have reported that managers who understand and support the rationale behind change management are crucial for project success. Because employees consistently want to hear about change directly from their managers, the ADKAR Model is helpful framework for managing change with their teams who work on front lines of their organizations. In fact, Prosci study participants who chose to empower their managers with the ADKAR Model did so because they had seen its success on a broader change initiative and chose to expand that success. ADKAR is helpful to people managers because: It provides a common language for discussing a change with employees and other managers. Sharing a common language for change leads to more cohesive communication, which helps employees to better understand the change process. The model’s simple, easy-to-use structure enables managers to quickly learn and apply it within their working groups. Managers can use ADKAR to mitigate resistance to change by identifying and removing barriers for employees who are struggling to adopt a change. Applications of ADKAR Research Prosci’s Applications of ADKAR research effort explored seven uses of the ADKAR Model, including empowering managers. The quotes below from study participants shed light on the applications of and results of providing managers with the model: “It provides them a framework to understand where in the process they are in terms of implementing change to their teams and how they can/should have a cadence to their delivery. Also helps them understand their role as a sponsor of change.” “Managers tend to move fast through the project mode, and think that people will behave differently as soon as they hear that change is required. With ADKAR, we get them to understand that more will be needed, that you need to invest in awareness, that you need to talk with people, engage them to come up with ideas etc... We hope to reduce the stress and burnout in the organization by paying more attention to how we implement projects / changes.” “Easy to understand and use, and yields immediate results when engaging employees - facilitation tool for engagement.” “It is intuitive and we can build coaching conversations around ADKAR. Often change conversations can be difficult. With ADKAR in mind they can ask questions that will get to the heart of the challenges that managers can experience in supporting staff through change. When staff identify a barrier point that the manager needs support to help their staff overcome, they have a language to provide feedback to project teams. Keeps everyone moving in the same direction and enables project teams and operational managers and supervisors to connect.” People Managers and ADKAR The full research deep dive includes additional insights into how participants empowered their managers and what resources they provided them. Subscribe to Research Hub for a deep dive into the data and case studies, including a story of how one organization saw success when providing the model to managers.

A structured approach to the change process is a critical concept in developing a successful and sustainable organizational change strategy. Organizations that employ a structured process within their change strategy benefit from a smoother transition, increased adoption rate, and higher implementation rates among impacted groups, and more. And industry-leading organizations leverage a structured change approach to create a formal and dependable process that is repeatable throughout the organization on all projects. How can you accomplish this in your organization? By dedicating part of your structured approach to the individual employee and their success. Get deep insights and data about Applications of ADKAR, along with Prosci's entire research library, when you subscribe to Research Hub. The ADKAR Model's Impact on a Structured Approach The Prosci ADKAR Model is an individual change model that supports and reinforces a structured change management approach. A change practitioner may scale and deploy this model on any size project. Equipping the organization with the ADKAR Model delivers a common language and meaning for change that enables all employees to understand the process. The ADKAR Model also provides the organization’s change practitioners a roadmap for employee success that ultimately leads to the organization's success. Research shows that utilizing a structured change management approach enhances the change maturity of an organization, maximizes project adoption rates, and optimizes the people side of a project. The ADKAR Model is an assessment tool, roadmap, common language and structured approach that helps facilitate critical conversations and activities throughout the organization to manage a structured approach to change management. This model is the foundational element in an organizational change management strategy that focuses on the success of the individual employee. The Prosci ADKAR Model ADKAR Use Cases Prosci’s Applications of ADKAR research effort explored seven uses of the ADKAR Model, including providing a structured approach to change management. Participants in the study shed light on the applications of and results of creating a structured approach to change management with the ADKAR Model: “[ADKAR] aligns with individual change and transition and provides authentic ways of supporting people.” “Deployment packages are more consistent with higher quality.” “We made fewer mistakes.” Research on Applications of ADKAR The research on using the ADKAR Model as a structured approach for change management includes how it was used and its impact. Check out our infographic for more insights.