What Change Management Means for Higher Ed
In the dynamic world of higher education, institutions are often at the crossroads of innovation and tradition. Technology leaders in these institutions face new challenges with information security, privacy, digital experiences and more. However, only 13% of colleges and universities are actively addressing these challenges. For the majority, entrenched processes, outdated systems, and institutional muscle memory clash against the need for digital transformation.
Change management serves as the bridge—providing people support to ensure transformations are smooth, effective and beneficial.
Here’s how your higher education ecosystem stands to benefit from robust change management practices:
Enhanced Communication: Clear channels of communication ensure that everyone is on the same page, reducing confusion and resistance.
Structured Approach: A systematic approach ensures that changes are not just implemented but are also monitored and optimized for long-term success.
Stakeholder Buy-in: Engaging all stakeholders ensures that changes are not just top-down but are collaborative and inclusive.
Reduced Disruption: Effective change management minimizes disruptions, ensuring that the institution continues to function smoothly during transitions.
In essence, change management is the compass that guides higher education institutions through the maze of transformation, ensuring that they not only navigate change but also harness it for growth and excellence using established change management practices.
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Higher Ed Challenges to Change Management
Change management in higher education is about more than just introducing new systems or processes. This is evident in the top change management challenges highlighted by enterprise stakeholders:
Biggest Challenges to Change Management
It's about building change capability and ensuring that these changes are embraced and integrated seamlessly into the institution's fabric. It's about leveraging research-backed strategies to ensure that transitions are not just implemented but are also effective and sustainable.
To achieve the desired returns on digital transformation and change management investment, you need a team that’s done it all before.
Prosci Executive Instructors Know What Change Means for Higher Ed
Our Executive Instructors are a powerhouse of expertise, equipped with a unique blend of academic insight and practical change management experience. They have been at the forefront of key initiatives in some of the most prestigious institutions in higher education:
With a deep contextual understanding of the challenges facing these institutions, our higher education specialists are ready to help you take that next step.
Meet Prosci's Higher Education Experts
Change Successfully With Prosci Enterprise Training
Arm stakeholders across your organization with role-based change management tactics and drive immediate results.
Why Higher Ed is Embracing Change Management
The landscape of higher education has always been in flux, but the pace and nature of change have accelerated in recent years. Institutions now realize the need for a more holistic approach to managing these transitions.
Historically, higher education institutions primarily leaned on project management to navigate change. This approach, while effective in managing the technical aspects of change, often overlooked the human element. The result? Resistance, confusion, and a lack of buy-in from key stakeholders.
Recognizing these challenges, institutions are now integrating change management into their strategies. This approach not only addresses the technical side of change but also the people side, ensuring that everyone from faculty and staff to students is on board and equipped to adapt.
The question is: How do you get from the former to the future?
Nearly a quarter of all surveyed stakeholders cite a structured process as the greatest contributor to change management success. Only active and visible executive-level sponsorship received more support at 30%.
With Prosci’s 3-Phase Process to change management, you get a structured, repeatable process, active executive engagement, and a number of other benefits.
Change Success Starts Here
According to our research, when institutions deploy Prosci change management practices, they can improve the likelihood of meeting their objectives by a staggering 7X.
Correlation of Change Management Effectiveness With Meeting Project Objectives
More Than Just Communications
Change isn’t just about introducing new systems or processes; it's about ensuring that changes resonate with your people. While communication is crucial, it's often insufficient. Prosci change management goes beyond just informing stakeholders.
We engage them, understanding their concerns, and providing the support they need to navigate the change.
Flexibility in Driving Project Success
Change management offers strategic benefits tailored to the unique challenges of higher education. It's about understanding the nuances of each institution and the specific needs of its stakeholders and crafting a tailored approach that ensures success.
The Need for a Structured, Flexible Methodology
Higher education institutions face a myriad of challenges, from evolving curriculums and technologies to shifting demographics and expectations. Change management provides a structured yet adaptable framework to address these challenges, ensuring that institutions not only navigate change but also harness it for growth and excellence.
In essence, change management is not just a discipline; it's a mindset, a commitment to ensuring that higher education institutions are agile, adaptable, and equipped to thrive in an ever-evolving landscape.
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Empower your transformation leaders and stakeholders with the skills to drive change with training tailored to change management in higher ed.
Partnering for Change Success in Higher Education
In the realm of higher education, change is a constant. Universities and colleges are continually evolving, adapting to new technologies, methodologies and societal demands. But successful change isn't just about introducing new systems or processes; it's about ensuring that changes are embraced and woven seamlessly into your institution's fabric. This is where Prosci steps in.
How Prosci Drives Change for Top Universities:
Driving change is never easy, especially at universities where tradition and legacy are a point of pride. Prosci preserves prestige in higher education, separating culture from outdated processes. Our team gives you the tools to reach new levels of operational excellence.
Here’s How We Help Drive Change for Leaders in Higher Education
Texas A&M University (TAMU): Part of TAMU’s legacy was a 35-year-old payment system running in the face of business best practices. After selecting Workday as the solution, the leadership team needed help bringing people in line with the new system. With Prosci's guidance, 70% of key stakeholders completed readiness activities four months prior to launch.
University of California, San Diego (UCSD): The top research institution wanted to drive substantial change with a large-scale tailored training initiative. Partnering with Prosci, UCSD successfully embedded change management language and practices throughout the campus to support their new strategic plan. Over 90% of participants reported that the training events prepared them with new tools and knowledge.
University of Virginia (UVA): The centuries-old UVA partnered with Prosci for a unique approach to addressing change fatigue. They dispersed Prosci-trained change practitioners throughout their Academic Division and Medical Center. This strategy enhanced the university's capacity for change, ensuring that every department and unit was equipped to navigate transitions effectively.
How Change Management Shows Up In Higher Ed
Transformation at scale requires a holistic solution combining new protocols, training material and strategic counsel. Prosci provides all the necessary support with a comprehensive suite of services tailored to higher education and executed by our change management experts:
- Large-Group Awareness-Building Training: Equip large groups with foundational knowledge of change management, ensuring that everyone is on the same page.
- In-Depth Role-Based Change Management Training: Offer specialized training tailored to specific roles within the institution, ensuring that each stakeholder is equipped to drive change success.
- Virtual, Instructor-Led and In-Person Discussion and Learning Opportunities: Foster a culture of continuous learning and adaptation, ensuring that stakeholders are always equipped to navigate new challenges.
- Partnerships With Project Teams and New Change Managers: Provide hands-on support to ensure the successful implementation of change initiatives.
We support our client partners across all stages of the change lifecycle.
Higher Ed Change Management Solutions
Prosci has spent decades dissecting the science of change management. Our team has the knowledge, expertise and resources to drive institutional change for your organization: