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1 mins
Prosci License and Customization Drive Change Success at Chemical Company
A multinational Chemical Company was finding that their initiatives, though successful technically, were stalling because employees weren’t adopting the required changes. Prosci helped develop an ongoing solution to implement a more structured and research-based approach to change management initiatives.
75%+
Savings in change management training expense
30%
Increase in company’s change management maturity level
20K
Employees speaking a common language for change
“The best thing about Prosci was their patience and willingness to pivot to our needs. Prosci listened to our concerns and responded effectively by providing trainers who matched our engineering-centric, logical approach. They also ensured that we had the right resources at the right time. Their efforts imparted a common language for change across our organization, significantly improving our change management processes and outcomes.”
— Director of Change Management, Multinational Chemical Company
Solution
- Customize training programs for the engineer-heavy workforce
- Acquire 10-year Enterprise Change Management License to ensure continuous access to updated research, tools and resources
- Embed Prosci change management methodology in the Company’s existing project management processes, including Agile and Lean
- Leverage common language for change using Prosci Methodology to bring unification to nearly 20,000 employees
- Deliver internal training to ensure access to change management to everyone in the company
Customized Training and Certification
Prosci offered a bespoke training program that adapted to the Company’s logical and step-by-step methodology. By tailoring information to the Company’s engineering-heavy workforce, Prosci delivered the training in a way that was easier to understand and adopt. The program included a three-day practitioner certification and advanced training tracks.
Enterprise Licensing to Build Internal Capacity
The Company acquired a three-year Prosci license and soon upgraded to a ten-year Enterprise Change Management License to ensure ongoing access to Prosci’s latest vast library of research, proprietary tools, and resources. The licensing also allowed the Company to provide internal Prosci training, resulting in a cost-savings of 75-80% compared to external training sessions.
Integrated Change Management Processes
The Prosci Methodology was integrated into the Company’s various project management processes including Agile, Lean, Six Sigma, and traditional waterfall approaches. This integration ensured there was a change management component in all project evaluations which helped to reinforce consistency and effectiveness in change adopting across multiple different projects.
Results
Unified Language and Process
By adopting and integrating Prosci’s change management methodology, the Company established a common language and process for managing change. This created better alignment and a more structured approach, leading to better project outcomes.
Significant Cost Reductions
The Company was able to reduce training costs by 50% per session based on the initial investment in certification and training materials. Over time, the ability to hold internal training sessions resulted in even more substantial savings and the ability to provide training to more individuals.
Enhanced Change Management Maturity
Effective change management helped the Company support people and remove barriers to adoption that held back progress. The Company saw a 30% increase in change management maturity over the course of several years. The improvement is a strong indicator of the success and acceptance of change management principles across the organization.
