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Successful Change Takes More Than Designing a Beautiful Solution
Changes ultimately come to life through the individuals who have to do their jobs differently as a result of a project or initiative. Whether the project involves a process impacting 15 people, a new technology impacting 150, or a transformation impacting 15,000, the success of the project is inextricably linked to the successful adoption and usage by those individuals. Did they get on board, or did they stay on the shore?
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