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5 Levels of Change Management Maturity
Organizations are facing larger and more frequent changes in the current economic climate. A changing marketplace, empowered workforce and technological advancements have created an environment where change is now a part of everyday business. In...
Build Organizational Resilience: A Strategic Capability for Navigating Change
As today’s business leaders and organizations face continuous transformation driven by new technologies, evolving customer expectations, shifting economic realities, and shifts in workforce preferences, organizational resilience is a necessity...
The Real Costs of Poorly Managed Change
When organizations overlook or mismanage the people side of change, they face significant consequences that affect both immediate project success and the organization's long-term health. Understanding these impacts is crucial to safeguarding your...
The Change Advantage: Thriving Through Economic Headwinds
In today's global marketplace, uncertainty has become the only certainty. Leaders face unprecedented challenges—from rising inflation and trade tensions to rapid technological disruption and shifting workforce expectations. Making strategic...
ERP Transformation: A Change Management Guide
When MSD, a public utility company, began its enterprise resource planning (ERP) transformation, the company faced a challenge, and it wasn’t just in the technical upgrade. Decades of ingrained habits and legacy systems loomed large. But instead of...
Digital Transformation in Logistics: Change Management Guide
70% of logistics companies are already investing in digital transformation. Yet the majority struggle with adoption and sustainability. Not because of the technology, but because of the people side of change. Understanding the human factors that...
Bridges Transition Model Explained and Made Actionable
Projects with excellent change management are seven times more likely to achieve project success than those with poor change management. And excellent change management means managing both the new processes and the needs and emotions of the people...
How Microsoft Transformed Customer Success with the ADKAR Model
When Microsoft shifted to subscription-based licensing models for its core technology solutions and transitioned to cloud services, everything changed. Suddenly, success wasn't just about delivering software—it was about ensuring customers actually...
How to Build a People-First Digital Transformation Roadmap
A successful digital transformation effectively “forces” everyone involved to rewire how they work. It’s a dramatic and complex change, and guiding your team through it will require knowledge and structure.
How to Get Support and Funding for Change Management Training
Ready to build your change management expertise but need help making that case for your learning and development budget? Here's your complete guide to getting support for attending Prosci's Change Management Certification Program. Organizations,...
Preventing and Managing Resistance to Organizational Change
After working with organizations through thousands of change initiatives, we've noticed practitioners spend enormous energy responding to resistance that could have been prevented. They build elaborate response strategies, hold difficult...
5 Tips For Developing People Managers as Leaders of Change
As a people manager for over 35 years, I've seen first hand how critical managers are to successful organizational change. In fact, Prosci's latest Best Practices in Change Management research continues to rank people manager engagement among the...
How to Get Support and Funding for Change Management Training
Ready to build your change management expertise but need help making that case for your learning and development budget? Here's your complete guide to getting support for attending Prosci's Change Management Certification Program. Organizations,...
Organizational Agility in the Age of AI
The pace of change has never been faster, and artificial intelligence is accelerating it exponentially. For over two decades, Prosci has researched what makes organizations truly agile, able to anticipate, adapt, and thrive amid constant...
10 Essential Change Management Skills for Practitioners
A change practitioner is crucial to planning and implementing a change strategy. Over 60% of change professionals said that, on average, they support change management activities on two to four projects every year.
The Link Between Change Management and Employee Engagement
Understanding and developing the connection between change management and employee engagement will result in a resilient workforce—one that’s ready to adapt to new challenges and contribute to continued business success.
What Is Enterprise Digital Transformation? Definition & Roadmap
What if your biggest barrier to digital transformation isn’t technology, but how your people experience change? Enterprises pour billions into new systems, platforms and AI-driven tools. Yet, time and again, these investments stumble—not because the...
The Difference Between Change Management vs. Change Leadership
Do you know the difference between change management and change leadership? Despite their similarities, they differ in fundamental ways. While change management and change leadership are both valuable, understanding the differences between these...
Change Control vs Change Management
When organizations undergo a change like launching a new system, shifting strategy, or updating internal processes, success depends on more than just good ideas. It requires thoughtful execution on both the technical and human fronts. Two distinct...
What is Change Management Training? The Complete Guide
Change management is an enabling framework for managing the people side of change. How your organization manages change impacts the things that matter most, including employees, customers, and profitability. Prosci’s research consistently shows that...
What is PRINCE2 Change Management?
PRINCE2® is one of the world’s most trusted project management methodologies because it’s structured, scalable, and built to deliver. It defines roles, guides each stage, and ensures teams stay in control from kickoff to close. But here’s the truth:...
Change Management Plan: Creating a Change Management Project Charter
Clarity and alignment are critical to any successful organizational change initiative. That’s where a change management charter comes in.
Your Change Management Checklist: 8 Critical Elements for Transformation Success
Change is accelerating. Your ability to navigate transformation isn't just a competitive advantage—it's a business survival skill.
Integrating IT Project Management and Change Strategy
Change is inevitable, but success isn't guaranteed, even with technical expertise. If you want a truly successful IT transformation, you need to apply change management best practices from the outset.
Integrating Change Management and Project Management
Change management and project management are complementary disciplines that together drive successful organizational initiatives. By integrating these approaches from start to finish, you connect the people side and technical side of change,...
Digital Transformation Technologies and Success Strategies
Digital transformation technologies are revolutionizing how businesses operate, making processes faster, more efficient and customer-centric. From AI-driven automation to cloud computing, these innovations provide companies with the tools to stay...
Free Project Plan Template for Managing Change Effectively
Without clear planning and defined goals, projects can quickly spiral out of control. Deadlines slip, resources are wasted, and teams get frustrated.
Do You Need a Roles and Responsibilities Matrix for Change Management?
Who is expected to carry out tasks and responsibilities during a change? The short answer is everyone. Here’s an overview.
Mastering Organizational Change: Turn Big Challenges Into Successes
Organizations face growing challenges with transformations. Complex initiatives, compressed timelines and competing priorities create a perfect storm that causes changes to fall short. The most pressing question for leaders isn't whether to manage...
Regulatory Change Management: Challenges and Solutions
Every time regulations shift, segments of your industry are thrown into disruption as organizations scramble to adapt. But this doesn’t have to be your experience. With a proactive regulatory change management process, you can respond swiftly and...
Elevate Your Organizational Change Strategy With eLearning
Transform how your organization embraces change. Success demands more than just good intentions—it requires building robust change capabilities and engaging everyone from project leaders to front-line employees in the change process. The key?...
Does Change Pay? A Change Management Salary Guide
Could change management be the right career path for you? For most people, salary is a critical factor in choosing a profession. Our change management salary guide shares the latest rates, typical roles and responsibilities, and ways to maximize...
Succeed in HR Digital Transformation With Change Management
A majority (81%) of business leaders believe investing in digital transformation is necessary for business success. And for 43% of them, transformation centers on automating and modernizing internal processes.
Boost Your Project Management Process With Change Management
Most organizations invest heavily in project management processes, yet many projects still fail to deliver lasting results. Even when projects are completed on time and within budget, they often fall short because people struggle to adopt the...
M&A Integration Management: Tips for a Successful Transaction
Research suggests that 70-90% of acquisitions fail, emphasizing the need for a solid integration approach alongside effective change management in order to realize the intended value.
How to Integrate Lean Management and Change Management
Market conditions can change in the blink of an eye, and organizations that fail to adapt fall behind. To stay ahead, businesses need more than just agility—they need a strategy that turns change into a competitive advantage.
How to Use a Stakeholder Engagement Plan (SEP)
In the world of change management, successfully rolling out new initiatives requires putting people into a position where they can embrace and adopt them. Too often, change managers focus on planning and training but overlook a crucial aspect of...
People, Process, Technology (PPT) Framework: Pros and Cons
Change management is crucial for the success of transformation initiatives. With 89% of large enterprises engaged in digital and AI transformation to enhance operations and maintain competitiveness, a strategic approach is essential.
Prosci Kaiya vs. Other AI: Change Management in Focus
Did you know that 61% of change practitioners believe that projects using AI are more likely to succeed than those without it? This number underscores a growing consensus: AI tools significantly impact the effectiveness of change management.
18 Change Management Interview Questions and Best Answers
According to the Prosci Best Practices in Change Management study benchmarking study, 49% of organizations have change management roles in place.
How to Change Company Culture
When organizations go through a significant change, like a merger, culture inevitably shifts. Two previously distinct entities must come together, align their values, and function as one. Without an intentional approach, misalignment can lead to...
How to Implement Change Successfully: Change Management
Organizational change is a constant and inevitable force in today’s organizations, especially in the age of digital transformation and emerging technologies, when advancements can disrupt entire sectors overnight. An organizational change alters...
Needs Assessments: Definition, Guide and Best Practices
Ever feel like your team is learning, but not filling the knowledge gaps? You’re not alone. Without a clear understanding of what your organization really needs, it’s easy to waste time, energy and resources.
3 Tips to Successfully Engage Reluctant Sponsors of Change
Organisational transformations can be extremely challenging processes. The right level of sponsorship is so important. Throughout Prosci's research, sponsor effectiveness has consistently been the number one contributor to successful change, as...
10 Ways Leaders Sabotage Their Own Change
One of the hardest facts to face when working with clients is that the people who hire you are often the root cause of their organisation’s change issues. According to Prosci research, the leader, or sponsor of change, is oftenunaware of their role...
What Is Nudge Theory? Does It Apply to Change Management?
Small changes can lead to powerful results. But is using “nudges” the best way to approach changes?
Why Process Improvements Need Well-Managed Change
No matter your industry or processes, there’s always room to elevate performance. But real growth doesn’t come from small tweaks—it comes from bold, strategic improvements that make a lasting impact.
Process Improvement Methodologies and Change Management
Business moves fast, and organizations must constantly change and evolve to meet new demands and generate growth. But facilitating that change isn’t always easy—it often means rethinking operational methods that employees have tried and tested over...
What Is Change Theory? Definition and Applications Explained
With 43% of employees saying their organizations are not prepared to manage change effectively, organizational leaders need to understand and apply change theory.
Iterative Processes With Change Management: The Best of Both
Let’s face it: change is seldom a linear process. Shifting attitudes and old ways of working don’t happen overnight—new processes are often imperfect at first and need adjusting over time. That’s where an iterative approach can offer a distinct...
Why You Should Improve Process Design With Change Management
Business process design is essential for your organization to operate efficiently and hit goals. However, refining and optimizing these processes often necessitates significant changes that can disrupt workflows and challenge employee morale.
The Power of Root Cause Analysis and Change Management
Even the most well-planned organizational projects can encounter problems. But here's a question: Are you addressing the symptoms or tackling the root cause? Without digging deeper, many organizations fall into the trap of implementing temporary...
Why Change Management Is Critical for Organizational Design
Transforming your company for success starts with an organizational design that aligns your company structure and processes with strategic goals. However, it takes an effective change management strategy and team to steer the transition.
Why Strategic Alignment is Essential to Enterprise Change Planning
Change is inevitable and critical for forward progress. Strategic alignment is an intricate process that relies on cross-functional collaboration to help you make a successful change.
What Business Diversity Means and Its Importance for Change
A diverse workplace can improve your business. But it’s not always easy to implement cultural diversity in companies. You can experience resistance behaviors, confusion, and a lack of understanding—making it hard to enact change.
5 Insights for Making Change Your Strategic Advantage
In today's business environment, the ability to successfully implement strategic change isn't just a nice-to-have—it's a critical differentiator between organizations that thrive and those that stagnate. Yet research shows that 70% of major change...
The Number 1 Reason for Enterprise Change Management
Have you ever started a task at work that should be simple and quick then found it to be very difficult? If so, you may have experienced a business concept that has been becoming more important: organisational debt. I am starting to believe this is...
Use the ADKAR Model for Change Success
Managing change successfully is essential for organizations everywhere. If change isn’t managed responsibly, it can impact everything from employee engagement and retention to project success rates and ROI. The good news is that applying the Prosci...
9 Key Actions for Successful Culture Transformation
Organizational culture is the foundation of a thriving company. Whether your employees embrace the current culture or not, changing the workforce culture can be challenging. To guide them through the transformation, organizations need a structured...
What Is a Change Management Audit
Change is a constant in today’s organizations, from introducing new systems to updating policies or refining operations. Navigating these transitions effectively requires more than just careful planning—it demands a structured approach to support...
Applying the Kübler-Ross Change Curve to Change Management
Change is an emotional journey. If you ignore that, your initiatives are unlikely to take hold, no matter how solid your plan looks on paper.
How to Successfully Implement Transformational Change
Organizations must embrace change consistently to stay competitive and achieve long-term success. While incremental or small-scale change is inevitable, transformational change completely reshapes the totality of the organization.
Organisational Fitness: How to Grow Change Management Maturity
The prominent trend in organisational development and design is developing frameworks for adaptive organisations. I have the opportunity to look into many of the popular approaches, and whether you call them Teal Organisations, Agile Organisations,...
Best Practices for Change Management in Healthcare IT
Effective change management in healthcare IT is key to implementing new technologies and systems that improve service, improve patient outcomes, and reduce staff workloads. But with the potential for change fatigue and resistance to change, how can...
What You Need to Know About ADKAR: The Author’s Perspective
The Prosci ADKAR® Model, developed by Jeff Hiatt, is a foundational framework in change management. It represents the journey individuals go through during organizational change. Prosci’s latest publication, The ADKAR Advantage, builds on this...
How To Boost Efficiency With Business Process Reengineering
The world changes fast, and organizations must evolve to succeed. That means looking inward to identify areas for improvement and working to optimize processes for maximum efficiency.
9 Successful Change Management Examples for Inspiration
Whether you're a new change practitioner or an experienced pro, this guide of helpful change management examples can help you demonstrate its power in several contexts. Share it with others to show change management's value as a tool for resilience,...
9 Change Management Models to Compare
Choosing the right change management model is key to guiding your organization through change successfully. This helps you achieve the high adoption levels leaders want, so you can show return on investment (ROI) and other important organizational...
8 Change Management Activities You Should Implement Now
What if you could increase change adoption in a fun, engaging way? Carefully planning your change management activities can smooth transitions, encourage open communication, and help employees embrace change more easily.
Workforce Transformation: Definition, Types and Challenges
Organizational change demands transformation within the workforce, yet 43% of employees report that their organizations are unprepared to manage change effectively.
12 Change Management Principles and Best Practices
Prosci research reveals that projects with effective change management met or exceeded objectives 93% of the time, compared to just 15% for projects with poor change management.
Adapting to Change: How to Effectively Guide Employees
Adaptability is a top skill for individuals and organizations facing a high volume of complex, high-risk or rapid changes in the workplace. Helping your people develop resilience and flexibility enables them to adopt new changes quickly and...
The McKinsey 7-S Model: Definition, Pros and Cons
Executives in Prosci research on executive engagement say strategic acumen is a critical attribute in change practitioners.
Six Sigma and Change Management for Sustainable Success
Organizations are constantly seeking ways to enhance their processes, increase their level of quality, and maintain a competitive edge. One effective approach to doing that is by implementing Six Sigma.
What Is Lewin’s Change Theory? Explanation, Pros and Cons
According to Prosci research, projects with excellent change management are seven times more likely to meet or exceed objectives compared to those with poor change management. This underscores the importance of choosing time-tested, research-based...
10 Actionable Steps for Successfully Implementing Change
Effective change can increase the chances of project success by sevenfold. However, to achieve these results, practitioners must carefully plan and execute organizational change initiatives.
How to Build an Effective Change Management Workflow
Why are some organizations keeping up with their goals while others are struggling? What sets companies apart from the competition and enables them to meet their targets? Excellent change management.
The Change Management Plan Template Used by Professionals
According to Prosci research, only13%—or about 1 in 8—of organizations with poor change management met or exceeded their project objectives. This statistic highlights why change management is essential to successfully implementing a new system,...
Is the Change Curve Right for Your Organization’s Needs?
Adopting organizational change is an emotional process for employees, which is where the Change Curve can help. It’s a model that breaks down an individual’s emotional experience throughout organizational change.
Understanding Organizational Change Management Strategies
At Prosci, organizational change management goes beyond systems and technology—it’s about people. While "change management" may be defined differently across industries, our focus is always on the people side of change.
Kotter’s Change Management Theory Explanation and Applications
In a business environment where disruption is constant, standing still is not an option. What worked yesterday could quickly become tomorrow’s downfall. Adaptability is now essential for survival.
How to Enable Change Success With Your Interim CEO
Is your organization facing a leadership gap? An interim CEO can provide the stability and guidance to tackle crises and drive change during this time.
The Role of the Change Manager
Research shows that permanent change management jobs are becoming common in organizations. Here's an overview of how the change management job market has evolved to meet growing demand.
How to Start Change Management as a Communications Professional
Navigating change management as a communications professional takes far more than excellent communication skills. You are already adept at crafting messages that resonate with your audience. But what happens when your company asks you to step into...
Change Leadership: How to Lead Change as a Change Leader
Change is inevitable, but positive transformation starts with good leadership. Organizations thrive or flounder based on their ability to adapt. And steering professionals through change successfully requires the right resources and competent change...
Unlock Value With This IT Change Management Process Guide
Over the coming years, the AI market is predicted to grow from $45 billion to $207 billion. Companies that successfully integrate AI and other cutting-edge IT systems will benefit immensely from the investments. And effective change management makes...
Change Management Process
Change management is crucial for successful organizational change. Our research shows that businesses that apply effective change management are up to seven times more likely to reach their project objectives.
How To Improve Your M&A Cultural Integration for Success
M&A (merger and acquisition) cultural integration is one of the key pillars of success when combining organizations. But M&A practitioners often say cultural fit is the primary reason their deals fail. So, how do you ensure a smooth cultural...
How You Can Enact Change Theory in Higher Education
Change theory, a field in education that has evolved significantly over the past century, offers invaluable insights into the intricate process of implementing change at an individual and organizational level.
Organizational Transformation: What It Is and How To Succeed
Agile and innovative organizations need to consistently change their work processes, structures or culture to stay competitive. Although leaders can plan new goals or alter processes, successful organizational transformation relies on changing how...
Sponsorship – Why go it Alone? Building Yourself a Sponsorship Coalition
Leadership is always topical; no matter where we turn, it seems we are surrounded by examples of leadership, sometimes good, sometimes bad, or at least according to our own assessment!And if we extend this consideration to 'inspirational...
Change Agents: Catalysts for Organizational Growth
Thirty percent of organizational leaders reported that resistance to change is one of the top barriers to a successful change initiative—regardless of the industry.
How ADKAR Improves Change Management for Layoffs
Effective change management for layoffs and reductions in force (RIF) is essential, no matter the reason for the change. Here’s how the ADKAR Model helps.
How Change Management Can Drive Inclusion in the Workplace
Inclusion in the workplace ensures that a diverse workforce, including employees of different ages, religions, beliefs, sexual orientations and identities, can work without friction. Creating an inclusive culture requires change, a move away from...
Tips on How to Effectively Manage Change in the Workplace
Organizations today are experiencing more change at a faster rate, and Prosci research reflects the growing trend. How can organizations be successful?
ADKAR vs Kotter: Which Change Model Should You Choose?
Do you take a top-down or a bottom-up approach when driving organizational change? While the Kotter 8-Step Process focuses on a leader’s perspective, the research-based Prosci ADKAR® Model enables you to drive change more effectively by supporting...
Overcome Resistance to ERP Systems Changes With ADKAR
Investing in Enterprise Resource Planning (ERP) software can unify your business information resources, improve productivity, and create other long-term benefits. However, adoption challenges and resistance often create unforeseen risks and detract...
Change Management for Human Resources Professionals
A seamless and efficient change management process is the ideal solution for every organization. But it’s not always easy. The good news is that aligning HR with change management processes helps you overcome many common challenges.
5 Steps to Better Change Management Communication + Template
Change is constant. In fact, recent findings suggest that 78% of businesses predict more change over the next three years. Although our research shows that frequent and open communication is a top contributor to successful change, ineffective...
Metrics for Measuring Change Management
Change practitioners are increasingly expected to measure the contribution of their change management activities to achieving success on projects. If you aren’t doing so, you should start. Why? Prosci research shows a strong correlation between...
What 1,618 ERP Implementations Reveal About Success
Learn from Prosci's global research and consulting teams as they share what implementation teams across 20 countries would do differently. You'll learn the five benefit levers that separate successful implementations from expensive disappointments and hear how our advisors see these patterns emerge in real ERP implementations happening today.
Beyond Go-Live: Sustaining Change When Momentum Slows
Six months into a change initiative, the real challenge often begins: maintaining momentum and embedding change for the long term. In the next session of our alumni-exclusive series, we’ll explore what happens when the initial excitement of implementation gives way to the day-to-day reality of sustaining outcomes. After a strong rollout, adoption can begin to stall. Teams may slip back into familiar routines, champions start to lose steam, and sponsors often shift their focus to new priorities. This webinar focuses on how to transform short-term wins into lasting success by keeping adoption on track and building staying power into your change efforts. It’s especially relevant for practitioners who are seeing early success plateau or decline, struggling with champions losing enthusiasm, or facing sponsors who have moved on. We’ll also address challenges like teams reverting to old behaviors, fatigue from overlapping initiatives, difficulty bridging the gap between knowledge and ability, and uncertainty around when to close out change management activities.
Beyond Technology: Lessons from Successful ERP Transformations
Most enterprise resource planning (ERP) projects fail to deliver their expected value. The technology matters, but our research shows that how people adopt the system makes the real difference. Join Prosci's Change Advisors as they share what works in ERP implementations based on our research and thousands of hours working with clients. You'll learn practical ways to prepare your organization and engage key players from the start to maximize your ERP investment.
Beyond Technology: Lessons from Successful ERP Transformations
Most enterprise resource planning (ERP) projects fail to deliver their expected value. While technology matters, our research shows that how people adopt the system makes the real difference between success and failure. Watch this recorded webinar to learn practical strategies to prepare your organization and engage key players from day one—ensuring you maximize your ERP investment.
Boosting Higher Ed Project Success with the Prosci Methodology
Hear from change leaders from three institutions to learn about their change journeys and the benefits of change management for their projects and institutions. We'll cover how they started with change management, key insights, lessons learned, and future opportunities. Learn how they used the Prosci Methodology and worked with the Prosci team to develop lasting organizational change capabilities. Leave with insights and practical tips for enhancing adoption and readiness in your change initiatives.
Unexpected Strategies for Effective Collaboration with Executives
Step into the minds of 300+ executives and gain unexpected insights to enhance your collaborations with executive sponsors. Learn how executives measure success and identify the key differentiators between successful and unsuccessful projects. Uncover the obstacles to project success and the sources they rely on for industry knowledge. Find out what executives want to know from their peers and the support they expect from project teams. Equip yourself with actionable strategies that challenge conventional wisdom and transform your approach to collaborating with executive sponsors.
What is Change Management and Why it Matters
Change is accelerating across industries, yet research shows too many projects fail to achieve desired outcomes due to poor change management. Watch this introductory session to clearly understand what change management is and how it sets organizations up for transformation success. We will debunk common misperceptions, discuss business impacts, and introduce an easy-to-understand framework. Learn how to start applying change management for positive project and organizational results.
The Burning Platform to Develop Change Management Skills, Knowledge and Competencies
Building enterprise change capability and resilience to change requires an understanding that it must be treated as a project and a change. Organisations that invest in internal change management capability can remain agile and adopt solutions more rapidly. In this exclusive session, Jean Stevens, Head of Change at The Met Office shares her story on building enterprise change capability within The Met Office.
Enabling Strategic Change Through Learning
In this webinar, Prosci Europe's Change Management Expert Steve Ragg will show you how to put your learning team at the centre of building change capability using Prosci's role-based change management training.
Growing Organisational Change Management Capability at Anglian Water
Join Anglian Water's Head of Change Rachel Butler and Prosci Europe's Imogen Parnham-Kenny in this lively and interactive session where they'll be covering how AWS developed and built change capability by putting leadership and change culture at the heart of their initiative. This initiative was so successful, that Rachel won Best Capability Builder - Europe 2023 at the Change Awards this year! Come along and get the opportunity to ask questions and gain valuable insight from an organisation currently embarking on an Enterprise Change Project to build change capability with its people.
Building Change Management Capability in Higher Education Organisations
Emma de-la-Haye, Ceri Williams and Imogen Parnham-Kenny share insights into how you can build change management whilst successfully tackling some of the unique challenges that are faced within the Higher Education sector.
Understanding Resistance Through Prosci’s ADKAR Model
Learn how to create readiness for change and avoid resistance by applying the ADKAR Model and proven practices to guide change activities. During this engaging live webinar, Lisa Kempton, Prosci’s Director of Global Learning Product Development, will help you uncover a fresh perspective on resistance with latest ADKAR Model Body of Knowledge. Discover how to build readiness, anticipate and overcome change barriers, and effectively resolve resistance. Gain valuable insights on understanding and addressing change resistance with the right mindset. Don't miss this opportunity to enhance your change management skills.
12th Edition Best Practices
Prosci Europe's Imogen Parnham-Kenny and Machel Streicher take you through highlights of the new research findings.
How to Build Change Capability with Structure and Intent
Developing Enterprise Change Management (ECM) capability requires structure and intent. Applying change management on many individual projects or initiatives won’t accomplish your goal—an important mindset shift must occur. Join us for an interactive webinar to learn the framework, tools and conversations needed to develop a true ECM capability in your organisation.
Applying ADKAR to AI Adoption Challenges
Are you helping your organization investigate and apply AI technologies? Even if you’re approaching it with a healthy skepticism, AI presents significant change challenges for most organizations. Whether you want to achieve productivity gains or develop new customer solutions, generative AI is a technology—and the ultimate value will result from people adopting and using the solutions. Join Prosci Chief Innovation Officer Tim Creasey for an interactive session where we will co-create an ADKAR Force Field Analysis to better equip your organization’s people for the waves of change to come.
Catalyze Change Success Through Your Everyday Work
Are you striving to build a change-capable organization but feel daunted by the magnitude of the effort? The key to success is not in managing more change—it’s in harnessing your existing work. Watch this webinar for an enlightening conversation led by Head of Product, Susie Taylor, and Principal Change Advisor, Evelyn Williams, as they demonstrate how to transform your daily activities into powerful "capability catalysts." During this event, you will also learn how to shape your organization’s change maturity purposefully while exploring strategies from prominent organizations that have achieved change success.
Level: Intermediate to Advanced
This webinar is for: Change Practitioners, Program Managers, and Leaders driving change at large, complex organizations
Leading Insights: Change Management in Canadian Healthcare
The Canadian healthcare environment continues to grapple with significant technological and cultural shifts—from COVID-19 impacts and staffing shortages to change fatigue and regulatory mandates. To be successful, leaders are developing ways to integrate changes mindfully across teams in a complex multi-centered environment.
Exploring the Research To Increase Your Impact
Have you heard the news? Prosci’s Best Practices in Change Management – 12th Edition report is revolutionizing the way change practitioners apply change management research! Far more than a snapshot of the discipline’s current state, our new interface is a gateway to interactive, personalized insights that will transform your change initiatives and practice. During this exclusive webinar, we will share some of the latest research findings and teach you how to conduct your own “me-search” to explore industry and individual benchmarks, compare data, and generate the insights that matter most to you. Join Scott Anderson and Tim Creasey for this exciting journey through the evolution of change management as we celebrate 25 years of Prosci research.
Craft Your Change Management Career
Do you want to move into or move forward in the change management profession? In this interactive webinar, Karen Ball, Prosci’s EVP of Research, Product & Marketing explores eight essential skills for success in the discipline, along with common roles, mindsets and toolkits. She also shares research and data on the change management profession and engages participants to co-create new findings to unlock and accelerate career success. Join in to learn immediately actionable steps for crafting and advancing your aspirations in this growing and rewarding field.
Level: All levels
This webinar is for: Change practitioners at any stage in their career.
Define Change Impact to Accelerate Adoption
We typically think about change at the project level—implementing a new ERP system, enabling a company acquisition, or optimizing work processes. But change happens at the individual level. We must clearly define and quantify the impacts of a change on people and groups, so we’re equipped to empathize with and support them effectively. Join Lisa Kempton, Director of Development, to learn how to apply Prosci’s 10 Aspects of Change Impact model to a project, and improve the results and outcomes of your change initiatives.
How To Design A Change Management Office (CMO)
Creating a formal change management office (CMO) may be the key that unlocks change success in your organization. CMOs come in all shapes and sizes. Although there is no definitive guide, asking the right questions helps you understand where a CMO fits in your organization and which structure best suits your unique needs when building change capabilities. Join Tim Creasey in this engaging webinar to learn how to design and build a CMO from the ground up, or improve an existing structure, to achieve your enterprise change management goals.
Level: Intermediate to Advanced
Who should attend: Enterprise change management leaders, change practitioners eager for a unified organizational change management approach, process improvement experts, business leaders responsible for centers of change, and anyone interested in understanding how change management support existing organizational capabilities.
How To Build Organizational Change Capability A Panel Discussion
Are you looking for real-world examples of how organizations build enterprise change management (ECM) capability? In a previous webinar, Tim Creasey presented the framework, tools and conversations needed to develop an ECM capability in your organization. This webinar takes the next step by demonstrating how to apply the concepts immediately to your ECM journey. Webinar host Dan Olson, Sr. Principal of Customer Engagement, moderates a panel of Prosci Change Advisors with more than five decades of combined experience in change management. Discover how these change management experts are helping clients put ECM theory into practice, enabling their growth into change-ready organizations.
Level: Intermediate to Advanced
Who’s this for: Change leaders, HR leaders, project leaders, executives, and anyone tasked with deploying a standardized approach to change management across an organization
Defining the Value of Change Management
Prosci research consistently shows that applying excellent change management enables organizations to achieve more successful change. Yet, some change practitioners struggle to get the support and investment they need for change management on projects because it’s still considered a “nice to have.” In this interactive webinar, Tim Creasey teaches you how to change the conversation and define change management’s value through different lenses, including return-on-investment. You will come away with a step-by-step approach for quantifying change management's contribution to a project, and learn how to lead a conversation with internal stakeholders about the value change management brings to your organization.
Level: Intermediate to Advanced
Who should attend: Change leaders from organizations that are newer to change management, or organizations where change management is a “nice to have” on projects.
3 Fundamental Skills to Have in Your Personal "Change Toolkit"
Change is happening all around us, and putting three fundamental skills into your personal “change toolkit” will help you thrive through the uncertainty. This webinar introduces you to the mindset shift and toolset required to build the right skills and confidently say, “I can individually thrive in change,” “I can fulfill my role in change,” and “I can initiate and successfully manage change.” Join Karen Ball, Prosci’s EVP of Research, Product & Marketing to explore an interactive and self-reflective discussion leveraging Prosci research insights, as well as the ADKAR Model—a powerful yet simple model for facilitating individual change.
Level: Beginner and Intermediate
Who’s this for: Anyone who is new to managing change, change practitioners with less than 5 years of experience, experienced change practitioners looking for a refresh, and managers and leaders of employees impacted by significant changes.
How To Manage Your Triple Constraint With Change Principles
Project managers face increasing pressure to deliver strong results on time, under budget and fully scoped. Yet, each aspect of this “triple constraint” has unique challenges. In this focused webinar, we'll explore and apply the best practices in organizational change management that have been proven to increase your effectiveness as a project manager. Whether you discover a fresh approach to engaging with your sponsor about scope or a communications approach that gets your project updates opened and read, this session will equip you with easy-to-use tools to add value to your projects immediately.
Level: Beginner to Intermediate
Who’s this for: Project/Program managers, project teams, and anyone responsible for delivering results on a critical initiative.
10 Ideas That Shaped My ECM Journey
Deploying enterprise change management (ECM) can be a complex and lonely undertaking. Fortunately, you have Prosci and a community of like-minded professionals to learn from! Join Prosci Director of Development, Scott Anderson, for a webinar on navigating the ECM journey. He’ll his share his real-world experiences as former Enterprise Change Manager for Western Governors University (WGU), including the concepts that shaped and accelerated his work building enterprise change capability there. Prepare to be inspired by practical ideas you can apply to your own ECM deployment journey.
Level: All levels
Who’s this for: ECM Deployment Leaders, Advanced Change Practitioners, anyone tasked with deploying change management across an organization
How to Build Change Capability With Structure and Intent (60 minutes)
Developing Enterprise Change Management (ECM) capability requires structure and intent. Applying change management on many individual projects or initiatives won’t accomplish your goal—an important mindset shift must occur. Join Tim Creasey, Prosci’s Chief Innovation Officer, for an interactive webinar to learn the framework, tools and conversations needed to develop a true ECM capability in your organization.
Level: Beginner to Intermediate
Who’s this for: Change leaders, HR leaders, project leaders, and anyone tasked with deploying a standardized approach to change management across an organization
Introduction to the Prosci Change Triangle (PCT) Model (30 Minutes)
The PCT Model is a simple yet powerful framework for understanding the four critical aspects of any successful change effort: Success, Leadership/Sponsorship, Project Management and Change Management. Used by thousands of change leaders around the world, the PCT Model informs actions to improve project health throughout the lifecycle of your initiative. To learn more, join us for this 30-minute webinar where we will reveal the why, what, how, who, and when of the PCT Model.
Level: Foundational
Who should watch: Change practitioners, project managers, business leaders, and anyone interested in understanding how to assess and improve project health.
Introduction to ADKAR (30 Minutes)
“ADKAR” is an acronym for the five outcomes an individual needs to achieve for a change to be successful: Awareness, Desire, Knowledge, Ability and Reinforcement. Developed nearly two decades ago, the Prosci ADKAR® Model is used by thousands of change leaders around the world to guide individuals through change while addressing roadblocks or barrier points along the way. In this 30-minute webinar, you will learn about the ADKAR Model, why it’s so powerful, and how it can be used to unlock individual change.
Level: Foundational
Who should watch: Change practitioners, project managers, business leaders, and anyone interested in a quick overview of individual change concepts.
Change Management Pairs With _______
“Change management pairs nicely with...” is an open-ended statement with huge potential. It helps us imagine how change management comes alongside innovation, design thinking, project management, leadership and more. This year, Tim Creasey, Chief Innovation Officer, was a guest speaker on numerous podcasts focused on supporting people through change and getting the most out of other disciplines and initiatives. In this webinar, Tim will lead the conversation sharing insights and inspiration from his podcast experiences to close out 2021 and help us welcome 2022 with energy and excitement.
Change Management Takes Change Management
“Change management takes change management” means you are applying change management principles to “doing change management” as the change being introduced. Join Karen Ball, EVP of Development and Marketing, and Susanne Gross, Engagement Leader and Senior Change Advisor, to learn what to do when the change you are trying to manage is getting others to buy in to change management. In this interactive webinar, we will apply Prosci models and have a conversation about removing blockers and creating momentum for “doing change management” with a focus on practical and actionable guidance.
Activating Sponsors
The fact that effective sponsorship is a top contributor to change success is no surprise. Neither is the fact that many change practitioners still struggle to get the caliber of sponsorship they need from senior leaders. In this webinar, Tim Creasey will guide you through specific actions you can take to enlist (with context and language), engage (in a symbiotic relationship), and empower (by building competencies) the leaders you need to step up as great change sponsors.
Measuring Impact
Defining success for your change initiative is a critical first step for measuring the contribution of change management to benefits realization. Your primary sponsor should be actively involved in defining success and to obtain their involvement you need to be able to explain the concept of “benefits contribution” to them in a compelling manner. In this interactive webinar, Lisa Kempton and Andrew Horlick will explain the why, what, how and when of defining and measuring success.
Advancing Your Practice Through Digital Resources and Tools
Explore Prosci’s new family of cloud-based digital resources and tools, the Prosci Hub Solution Suite. We are excited to share these innovations and the ways they enable you to leverage Prosci research insights, build new knowledge and skills, gather data for change projects and initiatives, and target “best next steps” for more successful change outcomes. Take a deep dive into Proxima, Knowledge Hub, and Research Hub and learn how they can help you take your change management practice to the next level.
The Prosci Methodology
You’ve heard of the ADKAR Model, but did you know there’s much more to the Prosci Methodology? The Prosci Change Triangle (PCT) Model, the Prosci 3-Phase Process, and the ADKAR Model comprise the Prosci Methodology, which is used by more than 80,000 change practitioners around the globe. Whether you’re a seasoned practitioner or just starting your career, you want to watch this webinar!
Stop Talking About What You Do and Start Talking About What You Deliver
If you ever struggle to get buy-in and commitment to change management; if you feel challenged about the value and importance of change management; if you are tired of being the last on the agenda and the first off the agenda – don’t miss this webinar. Learn how to gain credibility and commitment by changing how you talk about change management. By shifting from talking about “what you do” to talking about “what you deliver” – you can earn a permanent seat at the table and show the value of change management within the context of project success.
Project Management and Change Management - An Integrated Approach
The PCT Model depicts the critical nature of the interrelationship between project management and change management. In this interactive webinar, we will dive deeper into the importance of these complementary disciplines that share a common objective – change success. Come with a project in mind to explore four key dimensions of integration: people, process, tools, and results.
Prosci Change Management Success Story Showcase
Learn how Prosci clients are applying change management best practices to improve project outcomes and build change capability. In this interactive webinar, we will explore key themes and common challenges in real-world projects and change initiatives. Learn from change leaders around the world by exploring the decisions they made and the actions they took to achieve successful change outcomes.
Five Tenets of Change Management
How can you position change management as essential for projects and change initiatives? In this webinar we will explore Prosci’s 5 Tenets of Change Management and make a direct connection between the people side of change and successful outcomes. Each of the tenets – a principle or belief held to be true – builds on the others, and together they form the basis for the ‘why’ and ‘what’ of change management in a simple, logical, and compelling way. You will complete a real-time exercise you can use in your next “Why Change Management?” discussion.
Connect and Activate Your Change Roles
Change management requires people in key roles to engage with a change and coordinate their efforts in defined ways. From the highest levels of leadership to front-line employees, each role has a significant impact on success. Join Karen McGee, Prosci Master Instructor and seasoned change practitioner, to learn how to identify and recruit the right individuals in your organization and then activate their roles effectively using the Prosci ADKAR Model.
Change Enabling Systems and Multilingual Change Leaders
A change-enabling system is a platform of disciplines that coordinates with change management to help organizations execute their unique changes successfully. Given the many options available, today’s business leaders need a “multilingual” understanding of disciplines, so they can build collaborative platforms that truly activate their unique change-enabling systems. Join Tim Creasey as he presents his cutting-edge research on change-enabling systems and multilingual change leadership.
An Executive's Perspective on Building Change Capability
What does it mean to build and deploy enterprise change capability as an executive? Learn from Bryan Fontaine, Executive Vice President, Global Operations and Corporate Development Engineering for Bose Corporation, and Scott McAllister, CEO of Prosci. During this Q&A webinar, Bryan and Scott will discuss what it takes to make a strategic investment in change management and how to lead your workforce through transformations while minimizing negative impacts. We’re saving time for you too. Come prepared with those important questions you have always wanted an executive to answer.
Organizational Agility: A Strategic Imperative
With an ever-increasing velocity of change and greater demand to achieve expected results, organizations that develop agility as a core competency set themselves apart from competitors and succeed at adapting to continually shifting market demands. In this webinar we explore why change agility is critical, how you can identify your strengths and weaknesses, and ways to improve.
5 Levels of Change Management Maturity
Organizations are facing larger and more frequent changes in the current economic climate. A changing marketplace, empowered workforce and technological advancements have created an environment where change is now a part of everyday business. In...
Build Organizational Resilience: A Strategic Capability for Navigating Change
As today’s business leaders and organizations face continuous transformation driven by new technologies, evolving customer expectations, shifting economic realities, and shifts in workforce preferences, organizational resilience is a necessity...
The Real Costs of Poorly Managed Change
When organizations overlook or mismanage the people side of change, they face significant consequences that affect both immediate project success and the organization's long-term health. Understanding these impacts is crucial to safeguarding your...
The Change Advantage: Thriving Through Economic Headwinds
In today's global marketplace, uncertainty has become the only certainty. Leaders face unprecedented challenges—from rising inflation and trade tensions to rapid technological disruption and shifting workforce expectations. Making strategic...
ERP Transformation: A Change Management Guide
When MSD, a public utility company, began its enterprise resource planning (ERP) transformation, the company faced a challenge, and it wasn’t just in the technical upgrade. Decades of ingrained habits and legacy systems loomed large. But instead of...
Digital Transformation in Logistics: Change Management Guide
70% of logistics companies are already investing in digital transformation. Yet the majority struggle with adoption and sustainability. Not because of the technology, but because of the people side of change. Understanding the human factors that...
Bridges Transition Model Explained and Made Actionable
Projects with excellent change management are seven times more likely to achieve project success than those with poor change management. And excellent change management means managing both the new processes and the needs and emotions of the people...
How Microsoft Transformed Customer Success with the ADKAR Model
When Microsoft shifted to subscription-based licensing models for its core technology solutions and transitioned to cloud services, everything changed. Suddenly, success wasn't just about delivering software—it was about ensuring customers actually...
How to Build a People-First Digital Transformation Roadmap
A successful digital transformation effectively “forces” everyone involved to rewire how they work. It’s a dramatic and complex change, and guiding your team through it will require knowledge and structure.
How to Get Support and Funding for Change Management Training
Ready to build your change management expertise but need help making that case for your learning and development budget? Here's your complete guide to getting support for attending Prosci's Change Management Certification Program. Organizations,...
Preventing and Managing Resistance to Organizational Change
After working with organizations through thousands of change initiatives, we've noticed practitioners spend enormous energy responding to resistance that could have been prevented. They build elaborate response strategies, hold difficult...
5 Tips For Developing People Managers as Leaders of Change
As a people manager for over 35 years, I've seen first hand how critical managers are to successful organizational change. In fact, Prosci's latest Best Practices in Change Management research continues to rank people manager engagement among the...
How to Get Support and Funding for Change Management Training
Ready to build your change management expertise but need help making that case for your learning and development budget? Here's your complete guide to getting support for attending Prosci's Change Management Certification Program. Organizations,...
Organizational Agility in the Age of AI
The pace of change has never been faster, and artificial intelligence is accelerating it exponentially. For over two decades, Prosci has researched what makes organizations truly agile, able to anticipate, adapt, and thrive amid constant...
10 Essential Change Management Skills for Practitioners
A change practitioner is crucial to planning and implementing a change strategy. Over 60% of change professionals said that, on average, they support change management activities on two to four projects every year.
The Link Between Change Management and Employee Engagement
Understanding and developing the connection between change management and employee engagement will result in a resilient workforce—one that’s ready to adapt to new challenges and contribute to continued business success.
What Is Enterprise Digital Transformation? Definition & Roadmap
What if your biggest barrier to digital transformation isn’t technology, but how your people experience change? Enterprises pour billions into new systems, platforms and AI-driven tools. Yet, time and again, these investments stumble—not because the...
The Difference Between Change Management vs. Change Leadership
Do you know the difference between change management and change leadership? Despite their similarities, they differ in fundamental ways. While change management and change leadership are both valuable, understanding the differences between these...
Change Control vs Change Management
When organizations undergo a change like launching a new system, shifting strategy, or updating internal processes, success depends on more than just good ideas. It requires thoughtful execution on both the technical and human fronts. Two distinct...
What is Change Management Training? The Complete Guide
Change management is an enabling framework for managing the people side of change. How your organization manages change impacts the things that matter most, including employees, customers, and profitability. Prosci’s research consistently shows that...
What is PRINCE2 Change Management?
PRINCE2® is one of the world’s most trusted project management methodologies because it’s structured, scalable, and built to deliver. It defines roles, guides each stage, and ensures teams stay in control from kickoff to close. But here’s the truth:...
Change Management Plan: Creating a Change Management Project Charter
Clarity and alignment are critical to any successful organizational change initiative. That’s where a change management charter comes in.
Your Change Management Checklist: 8 Critical Elements for Transformation Success
Change is accelerating. Your ability to navigate transformation isn't just a competitive advantage—it's a business survival skill.
Integrating IT Project Management and Change Strategy
Change is inevitable, but success isn't guaranteed, even with technical expertise. If you want a truly successful IT transformation, you need to apply change management best practices from the outset.
Integrating Change Management and Project Management
Change management and project management are complementary disciplines that together drive successful organizational initiatives. By integrating these approaches from start to finish, you connect the people side and technical side of change,...
Digital Transformation Technologies and Success Strategies
Digital transformation technologies are revolutionizing how businesses operate, making processes faster, more efficient and customer-centric. From AI-driven automation to cloud computing, these innovations provide companies with the tools to stay...
Free Project Plan Template for Managing Change Effectively
Without clear planning and defined goals, projects can quickly spiral out of control. Deadlines slip, resources are wasted, and teams get frustrated.
Do You Need a Roles and Responsibilities Matrix for Change Management?
Who is expected to carry out tasks and responsibilities during a change? The short answer is everyone. Here’s an overview.
Mastering Organizational Change: Turn Big Challenges Into Successes
Organizations face growing challenges with transformations. Complex initiatives, compressed timelines and competing priorities create a perfect storm that causes changes to fall short. The most pressing question for leaders isn't whether to manage...
Regulatory Change Management: Challenges and Solutions
Every time regulations shift, segments of your industry are thrown into disruption as organizations scramble to adapt. But this doesn’t have to be your experience. With a proactive regulatory change management process, you can respond swiftly and...
Elevate Your Organizational Change Strategy With eLearning
Transform how your organization embraces change. Success demands more than just good intentions—it requires building robust change capabilities and engaging everyone from project leaders to front-line employees in the change process. The key?...
Does Change Pay? A Change Management Salary Guide
Could change management be the right career path for you? For most people, salary is a critical factor in choosing a profession. Our change management salary guide shares the latest rates, typical roles and responsibilities, and ways to maximize...
Succeed in HR Digital Transformation With Change Management
A majority (81%) of business leaders believe investing in digital transformation is necessary for business success. And for 43% of them, transformation centers on automating and modernizing internal processes.
Boost Your Project Management Process With Change Management
Most organizations invest heavily in project management processes, yet many projects still fail to deliver lasting results. Even when projects are completed on time and within budget, they often fall short because people struggle to adopt the...
M&A Integration Management: Tips for a Successful Transaction
Research suggests that 70-90% of acquisitions fail, emphasizing the need for a solid integration approach alongside effective change management in order to realize the intended value.
How to Integrate Lean Management and Change Management
Market conditions can change in the blink of an eye, and organizations that fail to adapt fall behind. To stay ahead, businesses need more than just agility—they need a strategy that turns change into a competitive advantage.
How to Use a Stakeholder Engagement Plan (SEP)
In the world of change management, successfully rolling out new initiatives requires putting people into a position where they can embrace and adopt them. Too often, change managers focus on planning and training but overlook a crucial aspect of...
People, Process, Technology (PPT) Framework: Pros and Cons
Change management is crucial for the success of transformation initiatives. With 89% of large enterprises engaged in digital and AI transformation to enhance operations and maintain competitiveness, a strategic approach is essential.
Prosci Kaiya vs. Other AI: Change Management in Focus
Did you know that 61% of change practitioners believe that projects using AI are more likely to succeed than those without it? This number underscores a growing consensus: AI tools significantly impact the effectiveness of change management.
18 Change Management Interview Questions and Best Answers
According to the Prosci Best Practices in Change Management study benchmarking study, 49% of organizations have change management roles in place.
How to Change Company Culture
When organizations go through a significant change, like a merger, culture inevitably shifts. Two previously distinct entities must come together, align their values, and function as one. Without an intentional approach, misalignment can lead to...
How to Implement Change Successfully: Change Management
Organizational change is a constant and inevitable force in today’s organizations, especially in the age of digital transformation and emerging technologies, when advancements can disrupt entire sectors overnight. An organizational change alters...
Needs Assessments: Definition, Guide and Best Practices
Ever feel like your team is learning, but not filling the knowledge gaps? You’re not alone. Without a clear understanding of what your organization really needs, it’s easy to waste time, energy and resources.
3 Tips to Successfully Engage Reluctant Sponsors of Change
Organisational transformations can be extremely challenging processes. The right level of sponsorship is so important. Throughout Prosci's research, sponsor effectiveness has consistently been the number one contributor to successful change, as...
10 Ways Leaders Sabotage Their Own Change
One of the hardest facts to face when working with clients is that the people who hire you are often the root cause of their organisation’s change issues. According to Prosci research, the leader, or sponsor of change, is oftenunaware of their role...
What Is Nudge Theory? Does It Apply to Change Management?
Small changes can lead to powerful results. But is using “nudges” the best way to approach changes?
Why Process Improvements Need Well-Managed Change
No matter your industry or processes, there’s always room to elevate performance. But real growth doesn’t come from small tweaks—it comes from bold, strategic improvements that make a lasting impact.
Process Improvement Methodologies and Change Management
Business moves fast, and organizations must constantly change and evolve to meet new demands and generate growth. But facilitating that change isn’t always easy—it often means rethinking operational methods that employees have tried and tested over...
What Is Change Theory? Definition and Applications Explained
With 43% of employees saying their organizations are not prepared to manage change effectively, organizational leaders need to understand and apply change theory.
Iterative Processes With Change Management: The Best of Both
Let’s face it: change is seldom a linear process. Shifting attitudes and old ways of working don’t happen overnight—new processes are often imperfect at first and need adjusting over time. That’s where an iterative approach can offer a distinct...
Why You Should Improve Process Design With Change Management
Business process design is essential for your organization to operate efficiently and hit goals. However, refining and optimizing these processes often necessitates significant changes that can disrupt workflows and challenge employee morale.
The Power of Root Cause Analysis and Change Management
Even the most well-planned organizational projects can encounter problems. But here's a question: Are you addressing the symptoms or tackling the root cause? Without digging deeper, many organizations fall into the trap of implementing temporary...
Why Change Management Is Critical for Organizational Design
Transforming your company for success starts with an organizational design that aligns your company structure and processes with strategic goals. However, it takes an effective change management strategy and team to steer the transition.
Why Strategic Alignment is Essential to Enterprise Change Planning
Change is inevitable and critical for forward progress. Strategic alignment is an intricate process that relies on cross-functional collaboration to help you make a successful change.
What Business Diversity Means and Its Importance for Change
A diverse workplace can improve your business. But it’s not always easy to implement cultural diversity in companies. You can experience resistance behaviors, confusion, and a lack of understanding—making it hard to enact change.
5 Insights for Making Change Your Strategic Advantage
In today's business environment, the ability to successfully implement strategic change isn't just a nice-to-have—it's a critical differentiator between organizations that thrive and those that stagnate. Yet research shows that 70% of major change...
The Number 1 Reason for Enterprise Change Management
Have you ever started a task at work that should be simple and quick then found it to be very difficult? If so, you may have experienced a business concept that has been becoming more important: organisational debt. I am starting to believe this is...
Use the ADKAR Model for Change Success
Managing change successfully is essential for organizations everywhere. If change isn’t managed responsibly, it can impact everything from employee engagement and retention to project success rates and ROI. The good news is that applying the Prosci...
9 Key Actions for Successful Culture Transformation
Organizational culture is the foundation of a thriving company. Whether your employees embrace the current culture or not, changing the workforce culture can be challenging. To guide them through the transformation, organizations need a structured...
What Is a Change Management Audit
Change is a constant in today’s organizations, from introducing new systems to updating policies or refining operations. Navigating these transitions effectively requires more than just careful planning—it demands a structured approach to support...
Applying the Kübler-Ross Change Curve to Change Management
Change is an emotional journey. If you ignore that, your initiatives are unlikely to take hold, no matter how solid your plan looks on paper.
How to Successfully Implement Transformational Change
Organizations must embrace change consistently to stay competitive and achieve long-term success. While incremental or small-scale change is inevitable, transformational change completely reshapes the totality of the organization.
Organisational Fitness: How to Grow Change Management Maturity
The prominent trend in organisational development and design is developing frameworks for adaptive organisations. I have the opportunity to look into many of the popular approaches, and whether you call them Teal Organisations, Agile Organisations,...
Best Practices for Change Management in Healthcare IT
Effective change management in healthcare IT is key to implementing new technologies and systems that improve service, improve patient outcomes, and reduce staff workloads. But with the potential for change fatigue and resistance to change, how can...
What You Need to Know About ADKAR: The Author’s Perspective
The Prosci ADKAR® Model, developed by Jeff Hiatt, is a foundational framework in change management. It represents the journey individuals go through during organizational change. Prosci’s latest publication, The ADKAR Advantage, builds on this...
How To Boost Efficiency With Business Process Reengineering
The world changes fast, and organizations must evolve to succeed. That means looking inward to identify areas for improvement and working to optimize processes for maximum efficiency.
9 Successful Change Management Examples for Inspiration
Whether you're a new change practitioner or an experienced pro, this guide of helpful change management examples can help you demonstrate its power in several contexts. Share it with others to show change management's value as a tool for resilience,...
9 Change Management Models to Compare
Choosing the right change management model is key to guiding your organization through change successfully. This helps you achieve the high adoption levels leaders want, so you can show return on investment (ROI) and other important organizational...
8 Change Management Activities You Should Implement Now
What if you could increase change adoption in a fun, engaging way? Carefully planning your change management activities can smooth transitions, encourage open communication, and help employees embrace change more easily.
Workforce Transformation: Definition, Types and Challenges
Organizational change demands transformation within the workforce, yet 43% of employees report that their organizations are unprepared to manage change effectively.
12 Change Management Principles and Best Practices
Prosci research reveals that projects with effective change management met or exceeded objectives 93% of the time, compared to just 15% for projects with poor change management.
Adapting to Change: How to Effectively Guide Employees
Adaptability is a top skill for individuals and organizations facing a high volume of complex, high-risk or rapid changes in the workplace. Helping your people develop resilience and flexibility enables them to adopt new changes quickly and...
The McKinsey 7-S Model: Definition, Pros and Cons
Executives in Prosci research on executive engagement say strategic acumen is a critical attribute in change practitioners.
Six Sigma and Change Management for Sustainable Success
Organizations are constantly seeking ways to enhance their processes, increase their level of quality, and maintain a competitive edge. One effective approach to doing that is by implementing Six Sigma.
What Is Lewin’s Change Theory? Explanation, Pros and Cons
According to Prosci research, projects with excellent change management are seven times more likely to meet or exceed objectives compared to those with poor change management. This underscores the importance of choosing time-tested, research-based...
10 Actionable Steps for Successfully Implementing Change
Effective change can increase the chances of project success by sevenfold. However, to achieve these results, practitioners must carefully plan and execute organizational change initiatives.
How to Build an Effective Change Management Workflow
Why are some organizations keeping up with their goals while others are struggling? What sets companies apart from the competition and enables them to meet their targets? Excellent change management.
The Change Management Plan Template Used by Professionals
According to Prosci research, only13%—or about 1 in 8—of organizations with poor change management met or exceeded their project objectives. This statistic highlights why change management is essential to successfully implementing a new system,...
Is the Change Curve Right for Your Organization’s Needs?
Adopting organizational change is an emotional process for employees, which is where the Change Curve can help. It’s a model that breaks down an individual’s emotional experience throughout organizational change.
Understanding Organizational Change Management Strategies
At Prosci, organizational change management goes beyond systems and technology—it’s about people. While "change management" may be defined differently across industries, our focus is always on the people side of change.
Kotter’s Change Management Theory Explanation and Applications
In a business environment where disruption is constant, standing still is not an option. What worked yesterday could quickly become tomorrow’s downfall. Adaptability is now essential for survival.
How to Enable Change Success With Your Interim CEO
Is your organization facing a leadership gap? An interim CEO can provide the stability and guidance to tackle crises and drive change during this time.
The Role of the Change Manager
Research shows that permanent change management jobs are becoming common in organizations. Here's an overview of how the change management job market has evolved to meet growing demand.
How to Start Change Management as a Communications Professional
Navigating change management as a communications professional takes far more than excellent communication skills. You are already adept at crafting messages that resonate with your audience. But what happens when your company asks you to step into...
Change Leadership: How to Lead Change as a Change Leader
Change is inevitable, but positive transformation starts with good leadership. Organizations thrive or flounder based on their ability to adapt. And steering professionals through change successfully requires the right resources and competent change...
Unlock Value With This IT Change Management Process Guide
Over the coming years, the AI market is predicted to grow from $45 billion to $207 billion. Companies that successfully integrate AI and other cutting-edge IT systems will benefit immensely from the investments. And effective change management makes...
Change Management Process
Change management is crucial for successful organizational change. Our research shows that businesses that apply effective change management are up to seven times more likely to reach their project objectives.
How To Improve Your M&A Cultural Integration for Success
M&A (merger and acquisition) cultural integration is one of the key pillars of success when combining organizations. But M&A practitioners often say cultural fit is the primary reason their deals fail. So, how do you ensure a smooth cultural...
How You Can Enact Change Theory in Higher Education
Change theory, a field in education that has evolved significantly over the past century, offers invaluable insights into the intricate process of implementing change at an individual and organizational level.
Organizational Transformation: What It Is and How To Succeed
Agile and innovative organizations need to consistently change their work processes, structures or culture to stay competitive. Although leaders can plan new goals or alter processes, successful organizational transformation relies on changing how...
Sponsorship – Why go it Alone? Building Yourself a Sponsorship Coalition
Leadership is always topical; no matter where we turn, it seems we are surrounded by examples of leadership, sometimes good, sometimes bad, or at least according to our own assessment!And if we extend this consideration to 'inspirational...
Change Agents: Catalysts for Organizational Growth
Thirty percent of organizational leaders reported that resistance to change is one of the top barriers to a successful change initiative—regardless of the industry.
How ADKAR Improves Change Management for Layoffs
Effective change management for layoffs and reductions in force (RIF) is essential, no matter the reason for the change. Here’s how the ADKAR Model helps.
How Change Management Can Drive Inclusion in the Workplace
Inclusion in the workplace ensures that a diverse workforce, including employees of different ages, religions, beliefs, sexual orientations and identities, can work without friction. Creating an inclusive culture requires change, a move away from...
Tips on How to Effectively Manage Change in the Workplace
Organizations today are experiencing more change at a faster rate, and Prosci research reflects the growing trend. How can organizations be successful?
ADKAR vs Kotter: Which Change Model Should You Choose?
Do you take a top-down or a bottom-up approach when driving organizational change? While the Kotter 8-Step Process focuses on a leader’s perspective, the research-based Prosci ADKAR® Model enables you to drive change more effectively by supporting...
Overcome Resistance to ERP Systems Changes With ADKAR
Investing in Enterprise Resource Planning (ERP) software can unify your business information resources, improve productivity, and create other long-term benefits. However, adoption challenges and resistance often create unforeseen risks and detract...
Change Management for Human Resources Professionals
A seamless and efficient change management process is the ideal solution for every organization. But it’s not always easy. The good news is that aligning HR with change management processes helps you overcome many common challenges.
5 Steps to Better Change Management Communication + Template
Change is constant. In fact, recent findings suggest that 78% of businesses predict more change over the next three years. Although our research shows that frequent and open communication is a top contributor to successful change, ineffective...
Metrics for Measuring Change Management
Change practitioners are increasingly expected to measure the contribution of their change management activities to achieving success on projects. If you aren’t doing so, you should start. Why? Prosci research shows a strong correlation between...
Microsoft Increases Customer Adoption Rates With Prosci
Scaling Change Management for Growth Microsoft has always excelled at change. For over a decade, a 25-person consulting team helped customers adopt and sustain Microsoft technology. These early change practitioners blended elements from several...
OTIP Adopts Prosci Approaches and Drives Effective Change
Solution • Implement ADKAR® Model as common language for change• Develop Sponsor Plan to ensure continuous, visible support from leadership • Deliver training and certification to key staff • Facilitate workshops and training sessions to upskill...
MSD Turns Challenges Into ERP Success With Prosci
Solution Demonstrate success by applying ADKAR® Model to time-to-pay project Upskill managers and teams with role-based change management training Equip and support sponsors to perform their critical role during change Apply the...
Credit Union Creates a Culture of Change and Change Learning
Preparing for Seamless Integration and Consistency Two regionally based Canadian credit unions merged, doubling the organization’s size and becoming one of the largest credit unions in the country. The merged organization adopted one of the former...
Latin American Financial Firm Embraces Digital and Cultural Transformation
Preparing for Numerous Large, Complex Organizational Changes SURA Asset Management is a Latin American subsidiary of Grupo SURA, a financial services leader with more than 70 years of industry experience. With operations in Mexico, Peru, Chile,...
FAA Builds Change Capability to Tackle Complex Change
Building Enterprise Change Capability The Flight Standards Service of the United States Federal Aviation Administration (FAA) promotes safe air transportation by setting regulations and standards for certification and oversight of airmen, air...
Multinational Food Corporation Exceeds Expectations With SAP Implementation
In Search of Operational Excellence A U.S.-based multinational food corporation recognized the need to update its systems infrastructure and decision-making capabilities to accommodate an ambitious growth plan. This SAP implementation would...
Energy and Utility Company Builds Change-Ready Organization With Prosci
Building a Change Management Program AVANGRID, Inc. is a diversified energy and utility company with 7,600 employees, $41 billion in assets and operations in 24 states. Formed from the 2015 merger of Iberdrola USA and UIL Holdings Corporation,...
Multinational Logistics Company Enables Growth Through Change Capability
Enabling Significant Changes on the Horizon Crowley Maritime Corporation is a U.S.-owned-and-operated marine solutions, transportation and logistics company providing services in domestic and international markets. Crowley is a complex organization...
Transportation Organization Drives Sustainable Improvements With Prosci
Driving Improved, Sustainable Change Results By 2050, the state of Colorado expects a 92% increase in population. The Department of Transportation is required to meet the demands of this rapid growth without a significant budget increase.
Global Manufacturing Company Equips Managers and PMO With Change Competencies
Driving Project Results With New Change Capabilities Oshkosh Corporation is a global manufacturing company that designs and builds the world’s toughest specialty trucks, truck bodies, and access equipment. A Fortune 500 Company with manufacturing...
SYKES Embraces Change Management to Ensure Success of Vital, Large-Scale Initiatives
Readily Adapting to Change Sykes Enterprises Incorporated (SYKES) is a digital marketing and customer service global outsourcer, providing customer engagement services to Global 2000 companies. With global headquarters in Tampa, Florida, SYKES’...
IT Distributor Increases ROI with Change Capability
The Value of Change Management Avnet Inc. is a global distributor of electronic components, enterprise IT and embedded technology with 15,000+ employees doing business in more than 300 countries. Initially, Avnet partnered with Prosci to simply add...
Global Bank Establishes Change Management as Core Capability
Solution Define an operating model and governance for change management Align project and change management frameworks Standardize change management across the business Establish a change management learning curriculum
University Builds Change Capability to Help Execute New Strategic Plan
An Enterprise Change Management Journey Several years ago, the University of California, San Diego’s new Chancellor initiated a Strategic Plan that would result in significant changes in every part of the campus, including new processes, new...
European Facility Management Group Successfully Launches New Division
Bracing for Significant Changes Coor Service Management delivers services in both hard and soft facility management to customers in Sweden and throughout Northern and Eastern Europe. The company established a new division, Coor Property. The...
Global Manufacturing Organization Embeds Change Management and Shifts Company Culture
A Cultural Shift Around Enterprise Change Leadership in HR at this global manufacturing company recognized that to achieve the long-term goals of their department and the organization as a whole, they needed to proactively pursue a focus on the...
Husky Uses the ADKAR Model to Achieve Project Results
An Organizational Standard for Change Management Husky Injection Molding Systems Ltd. is the world's largest brand name supplier of injection molding equipment and services to the plastics industry. Husky designs, manufactures and integrates the...
Texas A&M Implements Workday
Preparing Employees for Shift to Workday The Texas A&M University System is one of the largest systems of higher education in the United States. It is comprised of 11 universities, seven state agencies, a health science center, and a system...
Danish Transport Company Advances Change Capability Globally
Driving Better Adoption and Usage DSV Global Transport and Logistics offers transport services worldwide. The company employs around 76,000 employees in more than 80 countries. One DSV division with 10,000 employees around the world established a...
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