Tim Creasey Scott Anderson
The Canadian healthcare environment continues to grapple with significant technological and cultural shifts—from COVID-19 impacts and staffing shortages to change fatigue and regulatory mandates. To be successful, leaders are developing ways to integrate changes mindfully across teams in a complex multi-centered environment.
Have you heard the news? Prosci’s Best Practices in Change Management – 12th Edition report is revolutionizing the way change practitioners apply change management research! Far more than a snapshot of the discipline’s current state, our new interface is a gateway to interactive, personalized insights that will transform your change initiatives and practice. During this exclusive webinar, we will share some of the latest research findings and teach you how to conduct your own “me-search” to explore industry and individual benchmarks, compare data, and generate the insights that matter most to you. Join Scott Anderson and Tim Creasey for this exciting journey through the evolution of change management as we celebrate 25 years of Prosci research.Slides
Join Debbie McCarthy, VP of Advisory Services, and Georgia Corran, Senior Change Advisor, to explore the art of reframing resistance. During this interactive webinar, we present research-based approaches for shifting your perspective of resistance, so you can see it as an opportunity for growth and transformation. Attendees will learn to identify and anticipate different types of resistance, address barriers to adoption, and apply the approaches through a real-world case study.
Level: Intermediate to Advanced
This webinar is for: Change practitioners and project managers with prior experience managing organizational change initiatives impacting large groups
Over the last three years, the need for iterative changes and new organizational capabilities has created an entirely new landscape for change practitioners to navigate. Organizational agility, involvement and engagement, culture and belonging, and other emergent contributors to successful change are reshaping the future of change management. In this webinar, Tim Creasey, Prosci’s Chief Innovation Officer, unpacks recent research and what it means for organizations.
Level: Intermediate to Advanced
This webinar is for: Change practitioners charged with organizational change initiatives; business leaders responsible for large-scale, must-win projects; and enterprise change leaders accountable for the big-picture organizational strategy
Do you want to move into or move forward in the change management profession? In this interactive webinar, Karen Ball, Prosci’s EVP of Research, Product & Marketing explores eight essential skills for success in the discipline, along with common roles, mindsets and toolkits. She also shares research and data on the change management profession and engages participants to co-create new findings to unlock and accelerate career success. Join in to learn immediately actionable steps for crafting and advancing your aspirations in this growing and rewarding field.
Level: All levels
This webinar is for: Change practitioners at any stage in their career.
The COVID-19 pandemic created ripples across the globe, forcing organizations to navigate complex changes at a heroic pace and scale. How has the practice of change management been impacted as a result? What changed the most for practitioners, and what changed the least? What were the surprises and challenges, and the adaptations change practitioners made to continue delivering successful change? Get the answers to these and other questions during this webinar on the findings from our November 2022 study of 1,421 change professionals worldwide.
Level: Beginner to Advanced
This webinar is for: Change professionals, business leaders, process improvement specialists, and anyone looking for insights into how changes can be managed more effectively.
We typically think about change at the project level—implementing a new ERP system, enabling a company acquisition, or optimizing work processes. But change happens at the individual level. We must clearly define and quantify the impacts of a change on people and groups, so we’re equipped to empathize with and support them effectively. Join Lisa Kempton, Director of Development, to learn how to apply Prosci’s 10 Aspects of Change Impact model to a project, and improve the results and outcomes of your change initiatives.Slides Handout
Creating a formal change management office (CMO) may be the key that unlocks change success in your organization. CMOs come in all shapes and sizes. Although there is no definitive guide, asking the right questions helps you understand where a CMO fits in your organization and which structure best suits your unique needs when building change capabilities. Join Tim Creasey in this engaging webinar to learn how to design and build a CMO from the ground up, or improve an existing structure, to achieve your enterprise change management goals.
Level: Intermediate to Advanced
Who should attend: Enterprise change management leaders, change practitioners eager for a unified organizational change management approach, process improvement experts, business leaders responsible for centers of change, and anyone interested in understanding how change management support existing organizational capabilities.
Are you looking for real-world examples of how organizations build enterprise change management (ECM) capability? In a previous webinar, Tim Creasey presented the framework, tools and conversations needed to develop an ECM capability in your organization. This webinar takes the next step by demonstrating how to apply the concepts immediately to your ECM journey. Webinar host Dan Olson, Sr. Principal of Customer Engagement, moderates a panel of Prosci Change Advisors with more than five decades of combined experience in change management. Discover how these change management experts are helping clients put ECM theory into practice, enabling their growth into change-ready organizations.
Level: Intermediate to Advanced
Who’s this for: Change leaders, HR leaders, project leaders, executives, and anyone tasked with deploying a standardized approach to change management across an organization
For 15 years, thousands of change leaders around the world have used the Prosci Change Triangle (PCT) Model to assess and improve project health. Which tactics and approaches have the greatest impact on change success? Join Scott Anderson, Prosci’s Sr. Principal of Product Development, and Tim Creasey, Prosci's Chief Innovation Officer, to learn how seasoned change practitioners get the most out of the PCT Assessment today—and how you can too. This webinar is based on all-new research findings gathered from nearly 100 change practitioners in 2022.
Level: Intermediate to Advanced
Who should watch: Change practitioners with experience applying the PCT Model
Prosci research consistently shows that applying excellent change management enables organizations to achieve more successful change. Yet, some change practitioners struggle to get the support and investment they need for change management on projects because it’s still considered a “nice to have.” In this interactive webinar, Tim Creasey teaches you how to change the conversation and define change management’s value through different lenses, including return-on-investment. You will come away with a step-by-step approach for quantifying change management's contribution to a project, and learn how to lead a conversation with internal stakeholders about the value change management brings to your organization.
Level: Intermediate to Advanced
Who should attend: Change leaders from organizations that are newer to change management, or organizations where change management is a “nice to have” on projects.
Change is happening all around us, and putting three fundamental skills into your personal “change toolkit” will help you thrive through the uncertainty. This webinar introduces you to the mindset shift and toolset required to build the right skills and confidently say, “I can individually thrive in change,” “I can fulfill my role in change,” and “I can initiate and successfully manage change.” Join Karen Ball, Prosci’s EVP of Research, Product & Marketing to explore an interactive and self-reflective discussion leveraging Prosci research insights, as well as the ADKAR Model—a powerful yet simple model for facilitating individual change.
Level: Beginner and Intermediate
Who’s this for: Anyone who is new to managing change, change practitioners with less than 5 years of experience, experienced change practitioners looking for a refresh, and managers and leaders of employees impacted by significant changes.
Project managers face increasing pressure to deliver strong results on time, under budget and fully scoped. Yet, each aspect of this “triple constraint” has unique challenges. In this focused webinar, we'll explore and apply the best practices in organizational change management that have been proven to increase your effectiveness as a project manager. Whether you discover a fresh approach to engaging with your sponsor about scope or a communications approach that gets your project updates opened and read, this session will equip you with easy-to-use tools to add value to your projects immediately.
Level: Beginner to Intermediate
Who’s this for: Project/Program managers, project teams, and anyone responsible for delivering results on a critical initiative.
Deploying enterprise change management (ECM) can be a complex and lonely undertaking. Fortunately, you have Prosci and a community of like-minded professionals to learn from! Join Prosci Director of Development, Scott Anderson, for a webinar on navigating the ECM journey. He’ll his share his real-world experiences as former Enterprise Change Manager for Western Governors University (WGU), including the concepts that shaped and accelerated his work building enterprise change capability there. Prepare to be inspired by practical ideas you can apply to your own ECM deployment journey.
Level: All levels
Who’s this for: ECM Deployment Leaders, Advanced Change Practitioners, anyone tasked with deploying change management across an organization
Developing Enterprise Change Management (ECM) capability requires structure and intent. Applying change management on many individual projects or initiatives won’t accomplish your goal—an important mindset shift must occur. Join Tim Creasey, Prosci’s Chief Innovation Officer, for an interactive webinar to learn the framework, tools and conversations needed to develop a true ECM capability in your organization.
Level: Beginner to Intermediate
Who’s this for: Change leaders, HR leaders, project leaders, and anyone tasked with deploying a standardized approach to change management across an organization
The PCT Model is a simple yet powerful framework for understanding the four critical aspects of any successful change effort: Success, Leadership/Sponsorship, Project Management and Change Management. Used by thousands of change leaders around the world, the PCT Model informs actions to improve project health throughout the lifecycle of your initiative. To learn more, join us for this 30-minute webinar where we will reveal the why, what, how, who, and when of the PCT Model.
Who should watch: Change practitioners, project managers, business leaders, and anyone interested in understanding how to assess and improve project health.
In this interactive webinar, we will dive deeper into the powerful Prosci ADKAR Model® and how it can be used to prepare, equip and support individuals through change to achieve organizational results. We will explore advanced applications of ADKAR—as project milestones, to activate key roles, to equip people managers and senior leaders, and as a measurement framework. Get ready to achieve even greater success on your projects and change initiatives by leveraging the ADKAR Model in new ways.
Level: Intermediate or advanced
Who should watch: Change practitioners of all levels and anyone responsible for leading change on a project or initiative within your organization.
“ADKAR” is an acronym for the five outcomes an individual needs to achieve for a change to be successful: Awareness, Desire, Knowledge, Ability and Reinforcement. Developed nearly two decades ago, the Prosci ADKAR® Model is used by thousands of change leaders around the world to guide individuals through change while addressing roadblocks or barrier points along the way. In this 30-minute webinar, you will learn about the ADKAR Model, why it’s so powerful, and how it can be used to unlock individual change.
Who should watch: Change practitioners, project managers, business leaders, and anyone interested in a quick overview of individual change concepts.
“Change management pairs nicely with...” is an open-ended statement with huge potential. It helps us imagine how change management comes alongside innovation, design thinking, project management, leadership and more. This year, Tim Creasey, Chief Innovation Officer, was a guest speaker on numerous podcasts focused on supporting people through change and getting the most out of other disciplines and initiatives. In this webinar, Tim will lead the conversation sharing insights and inspiration from his podcast experiences to close out 2021 and help us welcome 2022 with energy and excitement.Slides Handout
“Change management takes change management” means you are applying change management principles to “doing change management” as the change being introduced. Join Karen Ball, EVP of Development and Marketing, and Susanne Gross, Engagement Leader and Senior Change Advisor, to learn what to do when the change you are trying to manage is getting others to buy in to change management. In this interactive webinar, we will apply Prosci models and have a conversation about removing blockers and creating momentum for “doing change management” with a focus on practical and actionable guidance.Slides
The fact that effective sponsorship is a top contributor to change success is no surprise. Neither is the fact that many change practitioners still struggle to get the caliber of sponsorship they need from senior leaders. In this webinar, Tim Creasey will guide you through specific actions you can take to enlist (with context and language), engage (in a symbiotic relationship), and empower (by building competencies) the leaders you need to step up as great change sponsors.Slides
Resistance is a natural response to change and can be destructive. When managed properly, however, resistance can be constructive and improve change outcomes. Karen Ball will lead the discussion on how to anticipate resistance, identify root causes of resistance, and engage the ‘right’ resistance managers to ensure change success. You will work through a case study putting key concepts into action during the webinar and will gain access to a template for application on your projects or change initiatives.Slides Handout
Defining success for your change initiative is a critical first step for measuring the contribution of change management to benefits realization. Your primary sponsor should be actively involved in defining success and to obtain their involvement you need to be able to explain the concept of “benefits contribution” to them in a compelling manner. In this interactive webinar, Lisa Kempton and Andrew Horlick will explain the why, what, how and when of defining and measuring success.Slides Handout
Explore Prosci’s new family of cloud-based digital resources and tools, the Prosci Hub Solution Suite. We are excited to share these innovations and the ways they enable you to leverage Prosci research insights, build new knowledge and skills, gather data for change projects and initiatives, and target “best next steps” for more successful change outcomes. Take a deep dive into Proxima, Knowledge Hub, and Research Hub and learn how they can help you take your change management practice to the next level.Slides Handout
In 2021, Prosci made important enhancements to the Prosci Methodology and delivered more advanced collaborative tools to make the methodology more accessible, actionable and effective to enable change practitioners to be more successful. These enhancements are the culmination of a three-year journey in practitioner-centered design. Watch this webinar to hear how we listened and learned from practitioners to adapt and elevate their change success.Slides Handout
You’ve heard of the ADKAR Model, but did you know there’s much more to the Prosci Methodology? The Prosci Change Triangle (PCT) Model, the Prosci 3-Phase Process, and the ADKAR Model comprise the Prosci Methodology, which is used by more than 80,000 change practitioners around the globe. Whether you’re a seasoned practitioner or just starting your career, you want to watch this webinar!Slides Handout
If you ever struggle to get buy-in and commitment to change management; if you feel challenged about the value and importance of change management; if you are tired of being the last on the agenda and the first off the agenda – don’t miss this webinar. Learn how to gain credibility and commitment by changing how you talk about change management. By shifting from talking about “what you do” to talking about “what you deliver” – you can earn a permanent seat at the table and show the value of change management within the context of project success.Slides
The PCT Model depicts the critical nature of the interrelationship between project management and change management. In this interactive webinar, we will dive deeper into the importance of these complementary disciplines that share a common objective – change success. Come with a project in mind to explore four key dimensions of integration: people, process, tools, and results.Slides
Workplaces are changing, organizations are changing, change is changing. How will we adapt? Tim Creasey leverages what we know about people, change, and results to chart a path forward in our new environment.Slides Handout
The Prosci Change Triangle (PCT) Model is a model that shows the four critical aspects of any successful change effort and how they are interrelated. In this interactive webinar, learn about the PCT Model and how this simple, but impactful model can be used to gain clarity and alignment on what a change aims to deliver as well as inform actions to improve project health over time.Slides
Learn how Prosci clients are applying change management best practices to improve project outcomes and build change capability. In this interactive webinar, we will explore key themes and common challenges in real-world projects and change initiatives. Learn from change leaders around the world by exploring the decisions they made and the actions they took to achieve successful change outcomes.Slides Handout
Why do some changes fail while others succeed? That is the central question that sparked extensive research over 20 years ago resulting in the Prosci ADKAR Model™. Successful change is rooted in how to facilitate change with one person. In this interactive webinar, we will learn about the foundation and universal application of ADKAR and focus on unlocking individual barriers to change through Awareness, Desire, Knowledge, Ability and Reinforcement. We will discuss ADKAR in the context of ‘who’ has to do their jobs differently and ‘how’ in order to drive better outcomes and sustainable organizational changeSlides Handout
How can you position change management as essential for projects and change initiatives? In this webinar we will explore Prosci’s 5 Tenets of Change Management and make a direct connection between the people side of change and successful outcomes. Each of the tenets – a principle or belief held to be true – builds on the others, and together they form the basis for the ‘why’ and ‘what’ of change management in a simple, logical, and compelling way. You will complete a real-time exercise you can use in your next “Why Change Management?” discussion.Slides
In a year with unexpected challenges we also experienced unexpected opportunities to exercise the principles and practices of change management in our day-to-day work. Join Tim Creasey and Karen Ball for a webinar focused on what we learned, what we can leave behind, and what we should take forward into 2021. Your voice will help inform and inspire others as we showcase the importance of leading change today and in the days and years ahead.Slides
Come sample findings from Prosci’s Best Practices in Change Management – 11th Edition releasing this month. We will review a variety of research-based topics and identify bite-sized, actionable insights to target specific challenges. Learn about the research process that has taken place over 20+ years and the data that comprises the largest body of knowledge on Change Management. Come hungry for innovative ideas and sample some new data that will satisfy your appetite to improve change outcomes.Slides
Organizations already on the journey toward building change capability are in a better position to meet the changing demands of a constantly shifting world. Others are realizing how essential building organizational change capability is to continued recovery, resilience and growth. In this webinar, we discuss foundational mindsets and the actions you can take to fuel the growing ambition to ‘change how we do change’ as we build strategies and plans for the new year.Slides
At Prosci, we talk a lot about change practitioners – individuals who are actively involved in the art and discipline of change management. But no matter where we sit in the organization or what our full-time roles is, we can adopt foundational mindsets and behaviors that influence others to be leaders of change. In this webinar, we will introduce critical roles and how they work together to drive successful change. Join us to fuel your ambition to ‘be a leader of change’.Slides
Joanne Rinaldi, Director of Service Delivery Australia and New Zealand, shares the top three benefits to becoming a Prosci Certified Change Practitioner. Discover how you can: Gain the knowledge, skills and tools to drive successful initiatives; Access a comprehensive toolkit and practitioner resources; Join the Prosci Global Change Management Community and access further development opportunitiesSlides
This Prosci model unlocks the critical skills for successful change practitioners within eight foundational competencies and five levels of proficiency. Whether you are new to the practice of change management or experienced in change management, this model enables you to evaluate your skills and focus on areas of continuous skill enhancement.Slides
This Prosci model is oriented to the unique view of an individual practitioner and offers direction and perspective to guide you on your journey to grow and develop over time. Learn about the shared mindset, foundational beliefs, and professional paths of other change practitioners and how they progressed along their path to achieve both personal and professional goals.Slides
Following a big bang move from working together to working apart, organizations around the world are shifting their focus to returning to the workplace. In this webinar, we will explore why the return will be hybrid and discuss the ripples and ramifications. We will share insights from strategic change leaders in several organizations – both large and small – and how they plan to support, equip, and enable their people through the changes ahead.Slides
During times of uncertainty, it is helpful to ground our thinking on what we know to be true. In part two of this webinar series, we will explore six declarations about results: 1. Prioritize through context; 2. Understand the reason for change; 3. Align the two sides of change; 4. Define Success; 5. Focus on adoption and usage; 6. Realize desired results and outcomes. We will make connections to today’s challenges and explore actions you can take in pursuit of individual and organizational goals.Slides
During times of uncertainty, it is helpful to ground our thinking on what we know to be true. In this webinar, we explore six declarations about people and change: 1. Change is challenging; 2. Change is a process; 3. Change is individual; 4. People do resist change; 5. People do need to understand why; 6. People do need change leadership. We will make connections to today’s challenges and explore actions you can take in pursuit of individual and organizational goals.Slides
In this webinar, we will focus on creating captivating virtual engagements that improve our ability to work with and through others. We will share lessons learned from Prosci’s transition to a virtual instructor-led classroom and the value of developing a language for virtual engagement. Virtual engagement skills will economize your efforts for both small and large group interaction.Slides
Change management requires people in key roles to engage with a change and coordinate their efforts in defined ways. From the highest levels of leadership to front-line employees, each role has a significant impact on success. Join Karen McGee, Prosci Master Instructor and seasoned change practitioner, to learn how to identify and recruit the right individuals in your organization and then activate their roles effectively using the Prosci ADKAR Model.Slides
The importance of effective communication is heightened when change velocity increases or future states are unknown. In this webinar we will focus on the skill of crafting a compelling ‘why’ that inspires action. We will review what Prosci research tells us about communication best practices, share lessons learned with each other, and put our learning into practice during the webinar.Slides Handout
During the “Aiming ADKAR at Today’s Change Challenges” webinar, we had more than 2,500 change leaders from around the world responding in real-time to three different immediate and real change challenges using the ADKAR Model as the frame for developing solutions. The information provided was so rich and valuable that we felt the best way to equip the change management community with the information is through a special webinar.
Watch the Original Webinar Here | Download Quick-Start Guides
Our communities are rapidly adapting to change and coping with continually shifting priorities. Let’s take an hour to come together as change practitioners and address some of the most pressing challenges we are facing through the lens of the ADKAR Model.
Join Tim Creasey, Prosci’s Chief Innovation Officer, for an interactive webinar to learn how to use ADKAR as a tool to enable agility, promote resiliency and manage the fluid environment in which we are working.
A change-enabling system is a platform of disciplines that coordinates with change management to help organizations execute their unique changes successfully. Given the many options available, today’s business leaders need a “multilingual” understanding of disciplines, so they can build collaborative platforms that truly activate their unique change-enabling systems. Join Tim Creasey as he presents his cutting-edge research on change-enabling systems and multilingual change leadership.Slides
During this webinar, Tim Creasey will share case studies from 10 different organizations and discuss how they’re weaving change management into the fabric of their businesses. Although each organization applied change management to fit their unique situation, six common themes emerged.Slides
What does it mean to build and deploy enterprise change capability as an executive? Learn from Bryan Fontaine, Executive Vice President, Global Operations and Corporate Development Engineering for Bose Corporation, and Scott McAllister, CEO of Prosci. During this Q&A webinar, Bryan and Scott will discuss what it takes to make a strategic investment in change management and how to lead your workforce through transformations while minimizing negative impacts. We’re saving time for you too. Come prepared with those important questions you have always wanted an executive to answer.Slides
Enterprise change management (ECM) capability enables agility, mitigates saturation, provides competitive advantage and facilitates strategic progress. This interactive webinar shows you the tools, tactics and approaches necessary to increase organizational change maturity. Attendees learn how to audit their organization’s current change maturity level and then use the audit as a baseline to guide efforts and track progress.Slides
With an ever-increasing velocity of change and greater demand to achieve expected results, organizations that develop agility as a core competency set themselves apart from competitors and succeed at adapting to continually shifting market demands. In this webinar we explore why change agility is critical, how you can identify your strengths and weaknesses, and ways to improve.Slides Handout
Deliver world-class, role-based change management training within your organization. From frontline employees up to senior management and the C-suite, you will have the knowledge and experience required to teach for every role and competency level. Carla Howard, Director of Global Change Enablement at Avnet, will speak to her experiences while pursuing this advanced certification and how it has helped her develop and change capability in Avnet employees around the world.Slides Handout
No matter where you are in your personal change management journey, you can have a direct and lasting impact on the success of change initiatives in your organization by learning to speak the language of ‘value’. Value comes from solving problems – real problems – and understanding what matters to people in various roles throughout your organization.Slides Handout
Change practitioners have the knowledge and skills to help people embrace change by supporting them through the change process. For many change practitioners, this is a full-time role. For others, change management capabilities are applied in the context of related disciplines. In this webinar, we will explore the change practitioner role, variations in how it comes to life within organizations, and practical paths to grow and succeed in this role.Slides Handout
Ninety percent (90%) of Prosci research participants rate cultural awareness and the impact on change management as important or very important. How does cultural awareness influence change management? What impact do the perceptions of change management have across global regional cultures? And, how do the cultural norms in your organization impact the effective application of change management practices? Join Karen Ball, Prosci’s Director of Development, to explore unique challenges and adaptations based on the cultural context for change. We will examine cultural awareness, regional cultural considerations, and the impact of six cultural dimensions on change management as a basis for comparison and developing actionable insights.Slides Handout
Agile uses iterative development cycles to improve change outcomes. Change management drives employee adoption and usage of solutions to improve change outcomes. The challenge is figuring out how to effectively integrate these two complimentary, emergent and crucial disciplines. Prosci tackled the issue the way we know how – with research.Slides Handout
Resistance is a natural response to change and can be destructive; but resistance can also be constructive and improve change outcomes. In this interactive webinar, Karen Ball, Director of Development and Robert Stise, Research Analyst will present actionable insights from a new topical study on planning for and managing resistance to change.Slides
Making change stick is vital to realize the desired benefits of project or initiative. In this interactive webinar, we will explore actionable insights derived from new research with input from over 650 change practitioners, sponsors and project leaders on reinforcing and sustaining change outcomes. Learn about the top 3 contributors to success in sustainment efforts and metrics used to evaluate the effectiveness of sustainment.Slides
How do you survive as a change practitioner when it feels like no more change can be absorbed and change projects are running up against each other. Learn how to react, survive, and thrive in an environment of continuous and overlapping change.Slides
In this webinar we will provide insights and examples around integrating the Prosci methodology into your Agile process. We will also explore findings from the research including: common obstacles, sponsorship challenges, resistance management, and what to do differently.Slides
Learn how to use the Prosci Change Scorecard to measure success at the organizational performance (results and outcomes), individual performance (adoption and usage), and change management performance levels over the lifecycle of your project.Slides Handout